Dana McClusky
Omaha,IL
Summary
I have worked in an office setting for 12 years. Not only have I managed drivers, but done invoicing, POs and scheduled service calls. I am dependable and a hard worker without any kind of restrictions. I don't call in or miss work; my last job I had perfect 7 years of perfect attendance. I would like the opportunity to join your team as I think I would be an asset. I have included 3 letters of recommendation and you may call any of them at any time.
Overview
20
20
years of professional experience
Work History
Office Manager/Dispatch
Lazer Logistics
Alpharetta, Georgia
10.2025 - Current
- Managed daily office operations for Lazer Logistics transportation team.
- Coordinated driver schedules, dispatch files, and route paperwork.
- Handled customer calls, shipment updates, and service requests.
- Trained new staff on company procedures and office systems.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
Office Manager/Dispatcher
Industrial Transport Services
Mt. Vernon, IN
09.2018 - 10.2025
- Led daily office operations for industrial transport scheduling, dispatch, and driver support.
- Coordinated customer calls, delivery updates, and service inquiries for transport clients.
- Supervised billing, invoicing, and accounts payable tasks for logistics office work.
- Maintained employee files, attendance records, and payroll data for transport staff.
- Organized vendor communication, supply orders, and equipment service requests.
- Supported safety paperwork, incident reports, and regulatory documentation.
- Trained office staff on filing systems, phone handling, and transport procedures.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Order Selector
Carmi Wholesale Distributor
Carmi, IL
04.2006 - 09.2018
- Selected customer orders from wholesale distributor inventory using pick tickets and scanner tools.
- Pulled merchandise from storage areas and arranged pallets for shipment staging.
- Wrapped completed pallets and set up loads for warehouse transfer.
- Used pallet jacks and warehouse equipment during order selection tasks.
- Followed safety rules and clean work practices in distributor warehouse aisles.
- Communicated with shipping staff to confirm order changes and loading needs.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Prepared products for packaging and shipping according to company specifications.
- Attended company safety meetings to maintain knowledge of new and important information.
Education
High School Diploma -
Norris City-Omaha-Enfield
Norris City, IL05-1983
Skills
- Dispatch coordination
- Office administration
- Billing reconciliation
- Microsoft Excel
- Records management
- Transportation scheduling
Timeline
Office Manager/Dispatch
Lazer Logistics
10.2025 - Current
Office Manager/Dispatcher
Industrial Transport Services
09.2018 - 10.2025
Order Selector
Carmi Wholesale Distributor
04.2006 - 09.2018
High School Diploma -
Norris City-Omaha-Enfield