Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Additional Information
Interests
Timeline
BusinessAnalyst
Dana O'Connor

Dana O'Connor

Springfield,MO

Summary

Dedicated administrative professional with successful experience in office settings. Responsible, punctual and productive professional when working with little to no supervision. Resourceful and detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Firm Support Services I

FORVIS, (FKA: BKD CPA's & ADVISORS)
2021.06 - Current
  • Generate monthly reports using excel
  • Received and sorted incoming mail and packages to distribute to correct recipient.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Complete printing and binding projects in a timely manner
  • Maintain breakrooms
  • Assist other departments as needed
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Book flights and hotels as requested
  • Scheduled office meetings and client appointments for staff teams.
  • Perform notary public services as needed.

PIZZA & BAKERY COOK

SPRINGFIELD'S INCREDIBLE PIZZA COMPANY
2021.03 - 2021.05
  • Monitored and maintained clean working areas and cooking surfaces.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and placed on buffet line.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

PARTS CLERK

NC MACHINERY
2014.11 - 2021.02
  • Answer and route call to appropriate departments and personnel
  • Coded freight invoices to maintain organized and accurate records
  • Created reports monthly for customers containing detailed information on parts to be returned
  • Ordered, received, and put away all novelty items
  • Researched and processed customer credits
  • Filed warranty claims, and parts claims directly with Caterpillar
  • Processed interoffice and outgoing USPS mail daily
  • Maintained stock of office supplies and mailroom organization
  • Completed special projects or requests from management in an accurate and timely manner
  • Tracked and maintained EPA information on engines sold.

Line Cook

Orso Restaurant
Anchorage , Alaska
03.2014 - 11.2014

Customer Service

Holiday Stationstores
Anchorage , Alaska
12.2012 - 03.2014

Education

Bachelor of Science - Information Technology - Cybersecurity

Missouri State University
Springfield, MO
2023.08 - Current

High School Diploma -

Bartlett High School
Anchorage
2006

Skills

  • Typing ~45-55 wpm
  • 10-KEY ~ 1300KPH
  • Organized
  • Prepare Reports/Maintain Records
  • Office Operations
  • Data Collection and Entry
  • Microsoft Office
  • Clerical Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementHealthcare benefitsPaid sick leave401k matchPaid time off

Additional Information

I have been working since high school, though I can't recall exact dates to be able to add them here. In high school I worked for KFC, a clothing store that closed long ago, and a learning center as a teacher's aide. From 2006-2012 I have worked in dietary of a hospital, as a daycare cook, and as an intern at a local bakery. I was employed as a cook for Red Robin, IHOP, Olive Garden, a local restaurant, and even assisted at a local university where I learned more institutional cooking, and a touch of catering. Working at IHOP and Olive Garden gave me the experience of opening a new restaurant and learning to handle the constant rush of customers being one of the first people employed at both establishments. I have also worked for a short while for a Kroger store, a Sears, and a Joann Fabrics. During high school, I had the option to take a few classes that were more vocational than traditional which gave me some experience with carpentry, retail merchandising, radio and television production, and culinary arts.

Interests

Cooking and baking

Reading

Puzzles

Crafting (crochet, painting, sewing, building, etc.)

Comicon's

Timeline

Bachelor of Science - Information Technology - Cybersecurity

Missouri State University
2023.08 - Current

Firm Support Services I

FORVIS, (FKA: BKD CPA's & ADVISORS)
2021.06 - Current

PIZZA & BAKERY COOK

SPRINGFIELD'S INCREDIBLE PIZZA COMPANY
2021.03 - 2021.05

PARTS CLERK

NC MACHINERY
2014.11 - 2021.02

Line Cook

Orso Restaurant
03.2014 - 11.2014

Customer Service

Holiday Stationstores
12.2012 - 03.2014

High School Diploma -

Bartlett High School
Dana O'Connor