Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Richardson

Trenton,GA

Summary

Detail-oriented E-911 Dispatcher with a strong commitment to professionalism and ethics. Skilled in information gathering and memory retention, providing critical support to emergency services while ensuring rapid response times during high-stress incidents.

Overview

5
5
years of professional experience

Work History

E-911 Dispatcher

Dade County Commission
Trenton, GA
08.2018 - 11.2022
  • Managed emergency calls, assessing situations to dispatch appropriate emergency services.
  • Utilized CAD systems for real-time tracking and coordination of response units.
  • Prioritized incoming calls based on urgency, ensuring rapid response times.
  • Provided critical information to first responders during high-pressure incidents.
  • Assisted other agencies across state-lines, county-lines, and jurisdictional lines between police, fire, EMS, and Life Force

Server & Team Member

Pizza Hut
Trenton, GA
03.2022 - 08.2022
  • Delivered exceptional customer service in high-volume dining environment.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Trained new team members on menu knowledge and service standards.

Team Member

Petco Animal Supplies Stores Inc.
Hixson, TN
07.2021 - 01.2022
  • Assisted customers in selecting appropriate pet supplies and services.
  • Maintained cleanliness and organization of store displays and product shelves.
  • Collaborated with team members to enhance customer service efficiency.
  • Educated pet owners on proper care and product usage for their animals.

Sandwich Artist

Subway
Trenton, GA
06.2017 - 10.2020
  • Prepared and assembled sandwiches according to customer specifications and food safety standards.
  • Managed inventory levels, ensuring timely restocking of ingredients and supplies.
  • Demonstrated exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Trained new team members on sandwich preparation techniques and operational procedures.
  • Managed a till as well as change drawer

Education

High School Diploma -

Dade County High School
Trenton, GA

Certificate -

GPSTC
Forsyth, GA

Skills

  • Teamwork
  • Attention to detail
  • Professionalism and ethics
  • Information gathering
  • Memory retention
  • Public safety awareness

Timeline

Server & Team Member

Pizza Hut
03.2022 - 08.2022

Team Member

Petco Animal Supplies Stores Inc.
07.2021 - 01.2022

E-911 Dispatcher

Dade County Commission
08.2018 - 11.2022

Sandwich Artist

Subway
06.2017 - 10.2020

High School Diploma -

Dade County High School

Certificate -

GPSTC