Dana Shaw
Madison Heights,MI
Summary
Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities.
Overview
4
4
years of professional experience
Work History
Quality Supervisor
Qualita Global
Troy, Michigan
04.2021 - Current
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Directed and supervised 10-20 employees involved in product inspection and quality control procedures.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Reported on short- and long-term trends in production to help management make proactive decisions.
- Developed and initiated standards and methods to fully inspect, test and evaluate materials and completed work in automotive industry settings.
Assistant Production Supervisor
American Plastic Toys
Walled Lake, Michigan
09.2020 - 04.2021
- Analyzed and resolved worker problems and recommended solutions.
- Supervised ongoing daily production phases.
- Kept accurate and detailed records of personnel progress and productivity.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
Warehouse Associate
Amazon
Romulus , MI
08.2018 - 09.2020
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Consistently lifted materials weighing as much as 50 pounds.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Education
Bachelor of Science - Human Resources Development
Oakland University
Rochester Hills, MI08.2018
Skills
- Critical Thinking
- Active Listening
Daily Progress Reports
Safe Work Practices
- Conflict Resolution Tactics
Timeline
Quality Supervisor
Qualita Global
04.2021 - Current
Assistant Production Supervisor
American Plastic Toys
09.2020 - 04.2021
Warehouse Associate
Amazon
08.2018 - 09.2020
Bachelor of Science - Human Resources Development
Oakland University
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