Dana Vadalabene
Columbus,MS
Summary
Dynamic leader with proven expertise in customer service and organization, Excelled across multiple roles at Sprintmart enhancing customer satisfaction, streamlining operations, and mentoring teams for improved efficiency. Skilled in computer applications and fluent in Spanish and achieved significant increase in sales.
Overview
6
6
years of professional experience
Work History
Deli Team Lead
Sprintmart
10.2022 - Current
- Coordinated special events catering orders
- Led a team of deli associates.
- Streamlined inventory management for reduced waste and improved product availability.
- Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.
- Implemented cost-saving measures through effective scheduling.
- Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
- Assisted in menu planning and development, introducing innovative options for diverse clientele preferences.
- Maintained clean and organized workspaces, promoting efficiency within the deli team operations.
Assistant Manager
Sprintmart
04.2020 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
Cashier
Sprintmart
04.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers join reward programs.
- Restocked and organized merchandise in front lanes
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
GED -
EMCC
Columbus, MS09.2020
Skills
Customer service
Computer skills
Organization
Fluent spanish speaking
Time management
Proactive
Adaptability
Problem solving
BLS
Timeline
Deli Team Lead
Sprintmart
10.2022 - Current
Assistant Manager
Sprintmart
04.2020 - 10.2022
Cashier
Sprintmart
04.2019 - 04.2020
GED -
EMCC
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