Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dana Vicente

Fort Wayne,IN

Summary

I have a year of experience working in a vibrant Mexican restaurant, where I honed my communication and teamwork skills while providing excellent customer service in a fast-paced environment. My passion for community service has been evident since high school, as I’ve been actively involved in various volunteer projects. My achievements in the church community reflect my commitment to helping others and making a positive impact. Additionally, my creativity allows me to approach challenges with innovative solutions, making me a valuable asset in any team. Overall, my diverse experiences and skills showcase my dedication, adaptability, and enthusiasm for both work and community involvement.

Overview

1
1
year of professional experience

Work History

Hostess

Agaves Mexican Grill
Fort Wayne, IN
06.2023 - 01.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Education

Bachelors Of Science - Dental Hygiene

Indiana University Fort Wayne
Fort Wayne, IN

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Customer service expertise
  • Detail-oriented
  • Interactive communication skills
  • Greeting guests
  • Guest engagement
  • Cleanliness maintenance
  • Payment processing
  • Complaint handling
  • Safe food handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Hostess

Agaves Mexican Grill
06.2023 - 01.2024

Bachelors Of Science - Dental Hygiene

Indiana University Fort Wayne