Danae Solomon
Snellville,Georgia
Summary
Meticulous Hostess with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
5
5
years of professional experience
Work History
Hostess
Escovitchez Restaurant
08.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers by keeping dining area ready for every guest.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating areas and checked restrooms regularly to keep them spotless.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Used cash registers and credit card machines to cash out customers.
- Completed daily side work and opening and closing duties without fail.
Cook, Server and Bartender
Endz Zone Sports Bar
05.2022 - 07.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Kept bar presentable and well-stocked to meet customer needs.
- Mixed unique and interesting cocktails for customers, including bar specials.
Summer Intern
JN Bank
07.2021 - 08.2021
- Created and optimized records management strategies to coordinate and protect information.
- Maintained physical and computer-based filing systems.
- Eliminated outdated or unnecessary materials by destroying materials or transferring to inactive storage.
- Handled customer inquiries and suggestions courteously and professionally.
Cook and Server
Lillian’s Restaurant
01.2021 - 04.2021
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Prepared food items in compliance with recipes and portioning control guidelines.
JN WAY Ambassador
JN Bank
09.2020 - 04.2021
- Promoted financial literacy, products, and services of the bank among university students.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Educated customers on product features and answered questions regarding product use.
Summer Intern
Jamaica Post
07.2019 - 08.2019
- Organized files, spreadsheets, and reports.
- Sorted mail according to size, shape and destination.
- Provided service and sales to walk-in customers.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Summer Intern
Tax Administration Jamaica
07.2018 - 08.2018
- Assisted with preparation and distribution of correspondence to taxpayers.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Organized documents and routed them to correct recipients.
- Supported property tax department by answering phones, faxing, copying packets and mailing correspondence.
Education
Bachelor’s Degree in Food Service Management - Food and Beverage Major
University of Technology, Jamaica
Kingston08.2023
High School Diploma -
St. Andrew High School For Girls, Jamaica
Kingston01.2019
Skills
- Food and Beverage Service
- Safety Procedures
- Critical Thinking
- Cleanliness and Sanitation
- Interpersonal Communications
- Check Payment Processing
- Suggestive Selling
- Order Accuracy
- Courteous Phone Demeanor
- Bathroom Servicing
- Table Preparation
Timeline
Hostess
Escovitchez Restaurant
08.2023 - Current
Cook, Server and Bartender
Endz Zone Sports Bar
05.2022 - 07.2022
Summer Intern
JN Bank
07.2021 - 08.2021
Cook and Server
Lillian’s Restaurant
01.2021 - 04.2021
JN WAY Ambassador
JN Bank
09.2020 - 04.2021
Summer Intern
Jamaica Post
07.2019 - 08.2019
Summer Intern
Tax Administration Jamaica
07.2018 - 08.2018
Bachelor’s Degree in Food Service Management - Food and Beverage Major
University of Technology, Jamaica
High School Diploma -
St. Andrew High School For Girls, Jamaica