On Road Supervisor with expertise in logistics management, process optimization, and team leadership. Skilled in improving operational efficiency, ensuring safety compliance, and strengthening customer satisfaction.
Overview
14
14
years of professional experience
Work History
On Road Supervisor
UPS
Portland
11.2017 - Current
Oversaw daily operations of delivery routes, enhancing efficiency and ensuring timely deliveries.
Monitored route performance metrics to identify improvement areas, implementing strategies that led to noticeable gains.
Maintained precise logs of driver performance and vehicle conditions, ensuring compliance with safety regulations.
Fostered communication between drivers and management, streamlining issue resolution and enhancing morale.
Implemented a new tracking system for package deliveries, improving transparency and accountability.
Streamlined delivery routing processes, resulting in improved customer satisfaction ratings.
Process Technician
Microchip Technology
Portland
02.2012 - 09.2017
Streamlined manufacturing processes, enhancing production efficiency and increasing output.
Analyzed equipment performance data to identify issues, implementing corrective measures that improved reliability.
Coordinated with engineering teams to optimize process parameters, improving product quality.
Developed and implemented a new quality control protocol, reducing defects.
Mentored junior technicians, promoting collaboration and knowledge sharing.
Led cross-functional initiatives to refine workflows, improving production timelines.