Danaya Sheridan
Houston
Summary
Dedicated Manager skilled in store operations and staff training. Expertise in inventory management and team collaboration enhances efficiency and customer satisfaction. Strong customer service, multitasking, and time management skills contribute to memorable customer experiences. Known for a solid work ethic, adaptability, and quick mastery of new skills.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Synergenx
Houston
06.2026 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with inquiries and resolved issues promptly.
- Provided product knowledge to enhance customer satisfaction.
- Processed orders and ensured timely delivery of products.
Key Holder
Advanced Auto Parts
Richmond
03.2026 - 05.2026
- Managed key holder responsibilities, ensuring store readiness by opening and closing operations and setting alarms.
- Delivered customer service through efficient cashiering, merchandising, and timely restocking of shelves to enhance shopping experience.
- Verified accuracy of register tills at the beginning and end of shift.
- Oversaw inventory management processes to ensure optimal stock levels. and restocked shelves as needed.
Manager
Advanced Auto Parts
Boca Raton
11.2021 - 03.2026
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored staff on product knowledge and customer service best practices.
- Oversaw inventory management, including stock replenishment and organization.
- Developed employee schedules to optimize labor resources during peak hours.
Education
High School Diploma -
J.P. Taravella High School
Coral Springs, FL06-2021
Skills
- Order fulfillment
- Product expertise
- Inventory control
- Retail operations
- Visual merchandising
- Detail orientation
Timeline
Customer Service Representative
Synergenx
06.2026 - Current
Key Holder
Advanced Auto Parts
03.2026 - 05.2026
Manager
Advanced Auto Parts
11.2021 - 03.2026
High School Diploma -
J.P. Taravella High School