Danaya Sheridan
Synergenx
Fort Lauderdale
1
Language
5
years of professional experience
Dedicated Manager skilled in store operations and staff training. Expertise in inventory management and team collaboration enhances efficiency and customer satisfaction. Strong customer service, multitasking, and time management skills contribute to memorable customer experiences. Known for a solid work ethic, adaptability, and quick mastery of new skills.
Work History
Customer Service Representative
2 Months- Resolved customer complaints, enhancing satisfaction through timely service.
- Addressed customer inquiries and issues, ensuring prompt resolutions to maintain service quality.
- Provided product knowledge to enhance customer satisfaction.
- Processed orders and coordinated deliveries to meet customer timelines.
Key Holder
2 Months- Managed key holder responsibilities by opening and closing store operations and setting alarms to maintain security.
- Delivered customer service through efficient cashiering, merchandising, and restocking shelves to improve customer satisfaction.
- Checked register tills for accuracy at shift start and end.
- Oversaw inventory management processes to ensure optimal stock levels and restocked shelves.
Manager
4 Years 4 Months- Managed daily operations to enhance store performance and maintain customer satisfaction.
- Trained and mentored staff on product knowledge and customer service techniques to improve customer interactions.
- Oversaw inventory management, including stock replenishment and organization.
- Developed employee schedules to align labor resources with peak customer traffic.
Education
High School Diploma
Skills
Order processing
Product expertise
Inventory control
Retail operations
Customer engagement
Attention to detail
Education and Training
other
Languages
English
Full Professional
Timeline
Customer Service Representative
Synergenx
06.2026 - 08.2026Read More
Key Holder
Advanced Auto Parts
03.2026 - 05.2026Read More
Manager
Advanced Auto Parts
11.2021 - 03.2026Read More
J.P. Taravella High School
High School Diploma
Read More