Danely Yanez
Hastings,MI
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
4
4
years of professional experience
Work History
Server
Lindo Mexico Restaurant
Wyoming , MI
01.2020 - 03.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
Trainer
Hilco Technologies
Grand Rapids, Michigan
08.2022 - 02.2024
- Designed and developed training materials for new employees in the organization.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
Education
High School Diploma -
Union High School
Grand Rapids, MI06-2017
Skills
- Safe Food Handling
- Order Management
- Beverage Preparation
- Food Running
- Food Delivery
- Table Bussing
- Exceptional customer service
- Positive and professional
Timeline
Trainer
Hilco Technologies
08.2022 - 02.2024
Server
Lindo Mexico Restaurant
01.2020 - 03.2024
High School Diploma -
Union High School