Open To Work
Danessa Bigelow
Williamsburg,PA
Work Preference
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
AVI Foodsystems
New Stanton, Pennsylvania
10.2021 - Current
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Resolved customer inquiries in a timely manner.
- Assisted customers with returns, exchanges, and refunds.
- Processed transactions accurately and efficiently at the point of sale.
- Implemented feedback to improve service procedures and customer interactions.
- Collaborated with team members to enhance service delivery and efficiency.
- Managed inventory levels by restocking shelves and organizing products.
- Maintained cleanliness and organization of the service area for optimal operations.
Education
Palcs Leadership Charter School
Pittsburgh, PaSkills
- Transaction processing
- Customer inquiry resolution
- Product knowledge
- Inventory management
- Customer engagement
- Multitasking
References
References available upon request.
Timeline
Customer Service Associate
AVI Foodsystems
10.2021 - Current
Palcs Leadership Charter School