Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danette Blount

The Bronx,NY

Summary

Dynamic professional with extensive experience in customer service and training, notably as Head Cashier at Five Below. Proven ability in cash reconciliation and stock management, while fostering team development. Recognized for resolving customer disputes effectively and enhancing client satisfaction through exceptional service and support.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Head Cashier

Five Below
10.2023 - 12.2024

.

  • Educated employees on register use, merchandising, and customer service.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed both cash and card purchases and returns.

Home Health Aide

Home Health Agency
02.2016 - 10.2017
  • Provided transportation and appointments management.
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Provided mobility assistance such as walking and regular exercising.

Cashier

Quiznos Subs
05.2006 - 09.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Self Employed

Child Care Provider
01.2005 - 02.2006
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Education

High School Diploma -

Boys & Girls High School
Brooklyn, NY
06-1991

Skills

  • Training and coaching
  • Stock management
  • Cashier supervision
  • Cash reconciliation

Certification

  • PCA Certification, Elite Nursing - 12/2014

Timeline

Head Cashier

Five Below
10.2023 - 12.2024

Home Health Aide

Home Health Agency
02.2016 - 10.2017

Cashier

Quiznos Subs
05.2006 - 09.2016

Self Employed

Child Care Provider
01.2005 - 02.2006

High School Diploma -

Boys & Girls High School