Approachable Leasing Manager talented at providing outstanding customer service to both prospective and current residents. Adept at ensuring community occupancy and compliance with all regulations and standards. Proficient in aiding the management and leasing team in maintaining property standards.
Overview
4
4
years of professional experience
Work History
Leasing Manager
Yugo
07.2023 - Current
Develop and implement comprehensive leasing strategies to maximize property occupancy and revenue
Conduct market research to stay abreast of industry trends, competitor pricing, and demand factors
Effectively negotiate lease terms, ensuring favorable agreements for both the landlord and tenant
Oversee the leasing process, from property showings to lease signings, ensuring a seamless customer experience
Collaborate with marketing teams to create compelling property listings and promotional materials
Maintain accurate and up-to-date records of lease agreements, tenant information, and property details.
Lead Cocktail Server
The Driskill
09.2021 - 06.2023
Provide top-notch, personalized service to hotel guests and patrons in the upscale lounge or bar setting
Take and prepare drink orders with precision and attention to detail, ensuring consistency in quality
Uphold the hotel's standards of service excellence, contributing to the establishment's prestigious reputation
Collaborate with the bar and kitchen staff to ensure timely and seamless service delivery
Anticipate guest needs and proactively address any concerns, enhancing overall satisfaction.
Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Contributed to overall team success through active communication, collaboration, and support of fellow servers and bartenders.
Managed challenging situations with professionalism, resolving guest concerns promptly and effectively.
Leasing Agent
The Metropolis Apartments
12.2019 - 07.2021
Assisted in the development and execution of leasing strategies to achieve occupancy goals
Conducted property tours and provided detailed information to prospective tenants
Collaborated with property maintenance teams to address tenant concerns and ensure timely resolution
Coordinated lease signings and assisted in the preparation of lease documents
Contributed to the development of marketing materials and online listings.
Kept properties in compliance with local, state, and federal regulations.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
Planned special events such as lotteries, dedications and project tours.
Education
Associates in Culinary Arts -
Le Cordon Bleu
Austin, Texas
08.2015
Skills
Customer Service
Communication
Negotiation
Interpersonal Skills
Sales
Attention to Detail
Time Management
Affordable housing programs knowledge
Building operations
Tenant relations
Clerical skills
Advanced bookkeeping abilities
Property Marketing
Additional Information
I possess a comprehensive understanding of kitchen management acquired through rigorous coursework and hands-on experience, that I have translated into my leasing management skills as well as leading my team of servers.
Timeline
Leasing Manager
Yugo
07.2023 - Current
Lead Cocktail Server
The Driskill
09.2021 - 06.2023
Leasing Agent
The Metropolis Apartments
12.2019 - 07.2021
Associates in Culinary Arts -
Le Cordon Bleu
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