Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dania Salazar

Green Valley,AZ

Summary

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Enthusiastic Job TItle with proven leadership talents and relationship-building skills gained during Number years of experience in Type settings. Proficient in operating registers, processing payments and maintaining store security. Highly organized, responsible and resourceful.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

99 Cents Only
Green Valley, AZ
09.2023 - 04.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

Server

Saigon Flavor
Green Valley, AZ
09.2021 - 03.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Sahuarita High School
Sahuarita, AZ
05.2023

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Positive Attitude
  • Money Handling
  • Cashier training
  • POS Systems
  • Upselling strategies
  • Multi-tasking skill
  • Time management strength
  • Verbal/written communication
  • Customer Relations
  • Returns processing
  • Workflow Coordination

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier Team Lead

99 Cents Only
09.2023 - 04.2024

Server

Saigon Flavor
09.2021 - 03.2022

Sahuarita High School
Dania Salazar