Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Danial Merchant

Carrollton

Summary

Ambitious and performance-focused professional with a strong foundation in customer engagement, persuasion, and relationship building. Thrives in fast-paced, target-driven environments and takes full ownership of results. Consistently focused on improvement, efficiency, and closing outcomes.

Overview

2
2
years of professional experience

Work History

Sales Associate

The Ice Champ
Grapevine, TX
10.2025 - Current
  • Processed transactions accurately using POS systems, ensuring efficient checkout procedures.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Security Supervisor

Cronos Security
London, UK
06.2024 - 05.2025
  • Monitored security operations to ensure compliance with safety protocols and regulations.
  • Conducted regular patrols to detect and deter unauthorized activities on premises.
  • Collaborated with law enforcement during incidents to enhance response effectiveness.
  • Assisted in training new security personnel on operational procedures and emergency protocols.

Administrative Manager

Gentle Touch Cleaning Services
London, UK
10.2023 - 04.2024
  • Coordinated office operations to enhance workflow and improve efficiency across departments.
  • Managed schedules, appointments, and travel arrangements for senior management, ensuring optimal time utilization.
  • Developed and maintained filing systems to streamline document retrieval and enhance organizational structure.
  • Implemented process improvements that reduced administrative delays and increased productivity of support staff.

Education

Bachelor's of Law - Law And International Relations

University of Surrey
Surrey, UK
07-2025

Skills

  • Problem-solving skills
  • Teamwork and collaboration
  • Customer service
  • Excellent people skills
  • Listening skills
  • Goal oriented
  • Relationship building
  • Conflict resolution

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Portuguese
Limited Working

Interests

- Physical Fitness and Wellness

- Personal Development

- Avid Reader

- Philosophy

- Business Studies

- Real Estate

Timeline

Sales Associate

The Ice Champ
10.2025 - Current

Security Supervisor

Cronos Security
06.2024 - 05.2025

Administrative Manager

Gentle Touch Cleaning Services
10.2023 - 04.2024

Bachelor's of Law - Law And International Relations

University of Surrey