Danial Merchant
Carrollton
Summary
Ambitious and performance-focused professional with a strong foundation in customer engagement, persuasion, and relationship building. Thrives in fast-paced, target-driven environments and takes full ownership of results. Consistently focused on improvement, efficiency, and closing outcomes.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Ice Champ
Grapevine, TX
10.2025 - Current
- Processed transactions accurately using POS systems, ensuring efficient checkout procedures.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Security Supervisor
Cronos Security
London, UK
06.2024 - 05.2025
- Monitored security operations to ensure compliance with safety protocols and regulations.
- Conducted regular patrols to detect and deter unauthorized activities on premises.
- Collaborated with law enforcement during incidents to enhance response effectiveness.
- Assisted in training new security personnel on operational procedures and emergency protocols.
Administrative Manager
Gentle Touch Cleaning Services
London, UK
10.2023 - 04.2024
- Coordinated office operations to enhance workflow and improve efficiency across departments.
- Managed schedules, appointments, and travel arrangements for senior management, ensuring optimal time utilization.
- Developed and maintained filing systems to streamline document retrieval and enhance organizational structure.
- Implemented process improvements that reduced administrative delays and increased productivity of support staff.
Education
Bachelor's of Law - Law And International Relations
University of Surrey
Surrey, UK07-2025
Skills
- Problem-solving skills
- Teamwork and collaboration
- Customer service
- Excellent people skills
- Listening skills
- Goal oriented
- Relationship building
- Conflict resolution
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Portuguese
Limited Working
Interests
- Physical Fitness and Wellness
- Personal Development
- Avid Reader
- Philosophy
- Business Studies
- Real Estate
Timeline
Sales Associate
The Ice Champ
10.2025 - Current
Security Supervisor
Cronos Security
06.2024 - 05.2025
Administrative Manager
Gentle Touch Cleaning Services
10.2023 - 04.2024
Bachelor's of Law - Law And International Relations
University of Surrey