Danica Acosta
Fort Worth,TX
Summary
Dynamic Sales Associate with proven expertise in customer service and cosmetology, honed at Sally's Beauty Supply and Ulta Beauty Inc. Excels in teamwork, client relationship building, and achieving sales targets. Skilled in cash handling and customer needs assessment, consistently enhancing shopping experiences and surpassing credit card application goals.
Overview
1
1
year of professional experience
Work History
Sales Associate
Sally's Beauty Supply
07.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Ulta Beauty Inc.
01.2024 - 07.2024
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
High School Diploma -
Pampa High School
Pampa, TX05-2023
No Degree - Cosmetology
Clarendon College
Pampa, TX05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Cash handling
- Verbal/written communication
- Client service
- Customer needs assessment
- Hair styling
- Cosmetology
Accomplishments
High School graduate along with Cosmetology school graduate in the same year
Volunteered at Clarendon College giving free haircuts and facials for back to school
Taught first year cosmetology students how to properly give facials and do a balyage
Timeline
Sales Associate
Sally's Beauty Supply
07.2024 - 01.2025
Sales Associate
Ulta Beauty Inc.
01.2024 - 07.2024
High School Diploma -
Pampa High School
No Degree - Cosmetology
Clarendon College
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