Danica Allicock
Denver,Colorado
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Assistant Director of Housekeeping
HHS
Denver, CO
09.2020 - Current
- Three years of hospitality management experience.
- Enhanced guest satisfaction by implementing efficient housekeeping processes and maintaining high cleanliness standards.
- Streamlined housekeeping operations for improved efficiency, leading to increased guest satisfaction scores.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Some conversational spanish phrases.
- Mentored and developed housekeeping staff, resulting in a more cohesive and effective team.
- Managed inventory control, monitors monthly inventory of supplies and equipment. ensuring the timely replenishment of supplies and minimizing waste.
- Assisted in budget planning and cost management efforts for the department, contributing to overall financial goals.
Dental Administrative Specialist
United States Air Force Reserve
Lackland AFB
01.2015 - 07.2021
- Case Management with over 2,000 military electronic/hard copy dental records. Ability to manage and direct a staff to perform daily job tasks.
- Streamlined office processes by implementing efficient document management and filing systems.
- Advanced in interpersonal and automated communication (i.e., phones, emails, Skype) Knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software.
- Notification and communication with Lieutenant Colonels and Unit Health Monitors. Effectively communicate professionally with guests, associates, supervisors,
- Proficient in creating and presenting Power Point presentations (i.e., health status reports, statistics, graphs)
- Infection Control, Exams, General procedures, Orthodontics, Basic and Deep cleanings, Composite Fillings
Education
Bachelor of Science - Public Health
The University of Texas At San Antonio
San Antonio, TX05.2018
Associate of Science - Science
Houston Community College
Houston, TX05.2014
Skills
- Employee Relations
- Recruitment and Hiring
- Guest Satisfaction
- Housekeeping Operations
- Community Engagement
- Cross-Cultural Communication
- Multitasking
- Performance Improvements
- Employee Evaluations
- Quality Improvements
- Payroll Understanding
- Conflict Resolution
Timeline
Assistant Director of Housekeeping
HHS
09.2020 - Current
Dental Administrative Specialist
United States Air Force Reserve
01.2015 - 07.2021
Bachelor of Science - Public Health
The University of Texas At San Antonio
Associate of Science - Science
Houston Community College