Daniel Beltran Ramirez
Summary
Results-driven professional with bilingual proficiency enhancing customer engagement and communication. Committed to exceeding expectations and driving organizational success through proactive problem-solving and collaboration.
Overview
6
6
years of professional experience
Work History
Front Desk Supervisor
Club evexia
Mill Valley, California
2025.06 - Current
- * Welcomed and assisted members and guests, providing exceptional customer service and addressing inquiries about club services and amenities.
- * Managed member accounts, including new sign-ups, renewals, and updating personal information in the club's database.
- * Handled incoming calls, scheduled appointments for personal training or classes, and maintained an organized front desk area.
- * Processed payments for memberships, merchandise, and services using the club's POS system, ensuring accuracy in all transactions.
- * Resolved member concerns efficiently and professionally, contributing to a positive and welcoming club environment.
Deli Clerk
Nuggetmarket
Corte Madera, CA
2023.08 - Current
- * Prepared and served a variety of deli items, including sliced meats, cheeses, sandwiches, and salads, ensuring high quality and presentation standards.
- * Assisted customers with product selections and recommendations, ensuring accurate order processing and a friendly, efficient service experience.
- * Operated and maintained deli equipment such as slicers, ovens, and scales, adhering to all safety and sanitation guidelines.
- * Managed inventory by stocking display cases, rotating products, and monitoring freshness to minimize waste and ensure product availability
- * Maintained clean, organized work area, adhering to health and safety regulations for a hygienic food preparation and customer service environment.
Sales Associate
Ace Hardware
San Rafael, California
2020.06 - 2023.09
- * Assisted customers with product selection and provided expert advice on home improvement projects, resulting in high customer satisfaction.
- * Operated POS systems for sales transactions, returns, and exchanges, accurately handling cash and card payments.
- * Managed inventory by stocking shelves, organizing displays, and processing deliveries to ensure an efficient sales floor.
- * Provided specialized services like key cutting, paint mixing, and equipment rentals, showcasing proficiency with various tools and machinery.
- * Maintained a clean and organized store environment, contributing to a positive shopping experience for all customers.
Education
College of Marin
Larkspur, CA2026-06
San Rafael High
San Rafael, CaliforniaSkills
- Front desk operations
- Customer service
- Guest relations
- Service coordination
- Cash handling
- Inventory management
- Time management
- Team collaboration
- Problem-solving skills
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Supervisor
Club evexia
2025.06 - Current
Deli Clerk
Nuggetmarket
2023.08 - Current
Sales Associate
Ace Hardware
2020.06 - 2023.09
College of Marin
San Rafael High