DANIEL BUSTOS
Walnut Creek,CA
Summary
Automotive sales and F&I professional with experience in new & used vehicle purchase process, strong book management and vehicle sales in finance, product presentations, contracts, and funding. Strong track record producer with steady success in a fast-paced industry. Motivated, service agnostic and team player with a strong work ethic and drive to succeed.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Sales & Finance Manager
One Toyota of Oakland
Oakland, CA
04.2025 - Current
- Consistently generated $6,000 per vehicle front & back, resulting in 70%+ VSA penetration.
- Managed F&I product portfolio, enhancing offerings like protection plans, GAP, and extended warranties to meet customer needs.
- Oversaw finance desk operations and compliance, streamlining funding processes for improved efficiency.
- Worked closely with the sales team to create a seamless buying experience and increased overall CSI scores.
- Cultivated strong customer relationships, driving repeat and referral business.
- Supported the dealership's goals by maintaining high standards in customer service, sales performance, and delivery.
Sales Consultant
Dublin Mazda
Dublin, CA
06.2024 - 03.2025
- Managed vehicle sales, customer communication, finance, and DMV paperwork, and delivery.
- Assisted customers at Dublin Mazda showroom with vehicle selection and feature comparisons.
- Conducted test drives and demonstrated Mazda safety technology and performance features.
- Explained financing, leasing, and trade-in options to dealership customers.
Sales Consultant/Service Technologies
Audi
Concord, CA
10.2021 - 06.2023
- Managed incoming leads effectively, product presentations, objections, price negotiations, and add-ons. Provided exceptional customer service.
- Guided Audi customers through premium vehicle selection and feature comparisons.
- Conducted needs assessments to match buyers with suitable Audi models.
- Presented lease, finance, and payment options during sales consultations.
Education
Associate of Arts - Architecture
Diablo Valley College
Pleasant Hill, CA 10.2012 - 05.2016
Skills
- F&I product management
- Vehicle service agreements (VSA)
- Ancillary product sales
- PVR optimization
- Finance (SPOF) paperwork
- Compliance management
- CRM management
- Accurate data entry
- B2B sales
- Negotiation
- Customer needs assessment
- Team supervision
Accomplishments
- $2,800 average PVR
- 70% VSA penetration in most months
- 2 F&I products per deal on average.
Languages
- Spanish
Timeline
Sales & Finance Manager
One Toyota of Oakland
04.2025 - Current
Sales Consultant
Dublin Mazda
06.2024 - 03.2025
Sales Consultant/Service Technologies
Audi
10.2021 - 06.2023
Associate of Arts - Architecture
Diablo Valley College
10.2012 - 05.2016