Daniel Butner
Winston-Salem,NC
Summary
Proven leader with a track record of driving revenue growth and operational excellence at Carrabbas Italian Grill. Skilled in strategic planning and financial reporting, with a knack for fostering team development and leadership. Achieved significant improvements in profitability and employee satisfaction through innovative management and marketing strategies. Expert in profit and loss management and employee coaching, ensuring company objectives are surpassed.
Overview
16
16
years of professional experience
Work History
Installation Technician
H.H. Hovey
2022.09 - Current
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
Fabricator
Stabb Design
2021.10 - 2022.06
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Fabricated components and structures following customer requirements.
- Assisted in design of custom products by providing input on material selection, dimensions, and functionality.
- Collaborated with team members on complex projects, ensuring timely completion and high-quality workmanship.
Managing Partner
Carrabba's Italian Grill
2013.11 - 2021.08
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
- Cultivated a culture of continuous improvement by encouraging staff development through training programs and workshops.
- Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.
- Championed corporate social responsibility initiatives, enhancing company reputation and contributing to community well-being.
- Fostered culture of continuous improvement, leading by example and encouraging team innovation, which markedly increased productivity and employee satisfaction.
Manager
Carrabba's Italian Grill
2011.08 - 2013.11
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Server
Carrabba's Italian Grill
2009.01 - 2011.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Skills
- Revenue Growth
- Operations Management
- Strategic Planning
- Financial reporting understanding
- Marketing knowledge
- Leadership and People Development
- Profit and Loss Management
- Employee Coaching
Timeline
Installation Technician
H.H. Hovey
2022.09 - Current
Fabricator
Stabb Design
2021.10 - 2022.06
Managing Partner
Carrabba's Italian Grill
2013.11 - 2021.08
Manager
Carrabba's Italian Grill
2011.08 - 2013.11
Server
Carrabba's Italian Grill
2009.01 - 2011.08
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