Daniel C. O'Brien
Shelby Township,MI
Summary
Results-oriented Sales and Relationship Management Professional with expertise in account management, consultative selling, and client retention. Proven track record in driving business growth and managing high-volume portfolios in fast-paced environments. Skilled in fostering strong client partnerships and collaborating cross-functionally to enhance customer experiences and support strategic business development.
Overview
4
4
years of professional experience
Work History
Account Executive
United Wholesale Mortgage
Pontiac, MI
06.2025 - 06.2026
- Managed a portfolio of broker relationships, serving as the primary point of contact throughout the loan lifecycle.
- Built and strengthened client relationships through proactive communication and problem-solving.
- Organized and prioritized a high-volume pipeline of loans, balancing multiple files at different stages of the loan process simultaneously.
- Identified opportunities to improve client experience and streamline processes, contributing to increased client satisfaction and retention.
Sales and Marketing Intern
Josh Harris State Farm
Allendale, MI
11.2024 - 04.2025
- Strong interpersonal skills with the ability to build and maintain client relationships.
- Experienced in leveraging Salesforce for lead management, pipeline tracking, and optimizing sales processes to drive business growth.
- Utilized social media platforms to execute campaigns that increased audience engagement and expanded reach.
Crew Member
Aardvark Seamless Gutters
Allendale, MI
05.2024 - 11.2024
- Operated a variety of tools and equipment for cutting, shaping, and securing gutters, demonstrating a strong understanding of safety protocols and technical skills.
- Successfully installed, maintained, and repaired residential and commercial gutter systems.
In-shop Team Member
Jimmy John's
Hudsonville, Michigan
10.2023 - 03.2024
- Prepared and assembled customer orders accurately and efficiently while maintaining quality standards in a fast-paced environment.
- Supported team productivity by adapting to changing priorities and assisting in various operational tasks as needed.
Crew Member
HD Landscape
St. Clair Shores, MI
04.2023 - 09.2023
- Demonstrated proficiency in implementing pleasing and functional landscapes.
- Displayed leadership skills in supervising and training crew members, ensuring adherence to project timelines and quality standards.
Stocker
GV Liquidations
Allendale, MI
10.2022 - 04.2023
- Ensure inventory is categorized and stored to promote expedited fulfillment.
- Prepare products for shipment confirming labeling and packing are correct to minimize returns.
Crew Member
Ferguson Landscaping
Warren, MI
04.2022 - 08.2022
- Provided residential and commercial landscape and hardscape services, enhancing outdoor spaces for clients.
- Completed scheduled lawn care services while maintaining quality and appearance standards.
Education
Bachelor of Business Administration - Marketing, Sales
Grand Valley State University
Allendale, MI04-2025
High School Diploma -
De La Salle Collegiate
Warren, MI05-2021
Skills
- Client Relationship Management
- Sales Pipeline Management
- Account Management
- Problem-Solving
- Sales Negotiation
- Salesforce Optimization
- Business Development
- Effective Communication
Honors Awards Activities
- Recipient, Laker Scholarship, GVSU, October 2020-April 2025
- Member, Theta Chi, GVSU, February 2021-April 2025
- Professional Sales Association, GVSU, November 2024-April 2025
Timeline
Account Executive
United Wholesale Mortgage
06.2025 - 06.2026
Sales and Marketing Intern
Josh Harris State Farm
11.2024 - 04.2025
Crew Member
Aardvark Seamless Gutters
05.2024 - 11.2024
In-shop Team Member
Jimmy John's
10.2023 - 03.2024
Crew Member
HD Landscape
04.2023 - 09.2023
Stocker
GV Liquidations
10.2022 - 04.2023
Crew Member
Ferguson Landscaping
04.2022 - 08.2022
Bachelor of Business Administration - Marketing, Sales
Grand Valley State University
High School Diploma -
De La Salle Collegiate