Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service and sales.
Overview
33
33
years of professional experience
Work History
Inside Sales Representative
Frank P. Langley Co.
Amherst, NY
06.2012 - Current
14 years in Customer Service and Inside Sales where I have provided product quotes and technical support to our customers
Provided product supports with replacement parts
Crossed and replaced other manufacture pumps with our brands
Corresponded with customers on orders, shipping and returns.
Worked with Sales, Admin and Warehouse personnel to support customer orders and shipments.
Store Manager
Valu Home Centers
Western New York
11.1993 - 11.2001
Responsible for all management operations of home improvement store
Directed all ordering, receiving, and merchandising
Supervised all cash receipts and banking
Managed over 25 employees
Responsible all staffing of store including: hiring, firing, and training
Coordinated all areas of customer service and community events at store