Daniel Esqueda
Oxnard,CA
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Skilled in promoting products and enhancing store appeal, I excel in teamwork and problem-solving, ensuring high customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
GUESS Factory
Camarillo, CA
06.2024 - Current
- Guided customers in selecting eyewear styles, including sunglasses, that matched their face shape, lifestyle, and visual needs.
- Explained features such as UV protection, polarized lenses, and tint options; ensured proper fit and comfort for eyewear purchases.
- Promoted multiple-pair purchases by educating customers on benefits of eyewear for different uses, such as daily wear, computer use, and outdoor activities.
- Built strong customer relationships through attentive service and product knowledge, creating repeat business and customer satisfaction.
- Provided exceptional customer service, greeting customers, addressing inquiries, and resolving issues to ensure a positive shopping experience.
- Efficiently processed cash and card transactions, handled returns and exchanges, and maintained accuracy in all financial operations, adhering to company policies.
- Proactively engaged customers to understand their needs, educated them on product features, and promoted sales to achieve store targets.
- Collaborated with team members to maintain store operations, including visual merchandising, inventory management, and answering phone inquiries.
Team Member
Sky Zone
Ventura, CA
09.2022 - 10.2023
- Provided excellent customer service by greeting guests, addressing concerns, and ensuring a safe and enjoyable experience.
- Accurately processed payments and managed transactions, demonstrating responsibility and attention to detail.
- Communicated safety guidelines and instructions clearly to groups of guests, ensuring understanding and compliance.
- Resolved guest issues and complaints effectively and professionally, prioritizing customer satisfaction and maintaining a calm demeanor in a fast paced environment.
Education
High School Diploma -
Condor High School
Oxnard, CA06-2024
Skills
- Customer Service
- Eyewear & Optical Sales Experience
- Frame Fitting & Lens Feature Education
- Cash Handling
- Communication (Written & Verbal)
- Problem-Solving
- Teamwork & Collaboration
- Attention to Detail
- Technology Proficiency
- Sales & Product Promotion
- Phone Etiquette
- Time Management
- Organizational Skills
Languages
English
Native or Bilingual
Timeline
Sales Associate
GUESS Factory
06.2024 - Current
Team Member
Sky Zone
09.2022 - 10.2023
High School Diploma -
Condor High School