Daniel F. Celis
Mansfield
Summary
Acquire a dynamic and rewarding position with a great company that is people focused. Grow my experience and share my experience with others.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Manager
MOD Pizza Company
Mansfield
05.2022 - 03.2023
- Responsible for shift crew, ensuring MOD Pizza Company policies were followed, making sure customers were satisfied with their experience and prioritizing a clean and safe environment for all members.
- I was responsible for handling any disputes with customers and crew members in a non biased professional manner to encourage trust and no favoritism in the workplace.
- Continued to perform my prior crew member tasks, in order to maintain the efficiency of the store/sales.
Footwear Team Member
Academy Sport and Outdoors
Hendersonville
05.2018 - 05.2022
- Responsible for providing excellent customer service, unload freight in the morning, rezoned aisles from the smallest size to the biggest, cleaned and picked up any trash throughout the store, made shelf talkers for new or old shoes.
- I restocked end caps and side caps, putting price tags on empty pegs, pulled shoes for clearance, and re-stocking returns.
- Helped other departments with closing, with activities such as folding clothes for apparel or helping organize team sports, worked on mismates in footwear, helped with planograms, and also did Bopus order (online orders for pickup).
Associate
Gap Warehouse
Hendersonville
11.2017 - 04.2018
- Responsible for picking on line order items to be packaged, and transport them to the packaging department.
- I would also pack into specific bins, subsequently label the bins, and then send them to shipping.
- Re-stock boxes, paper, tape, and plastic.
Store Manager
Fairvue Country Club
Hendersonville
04.2017 - 10.2017
- I was responsible for managing a small store for members to come in and buy drinks, snacks and food while golfing on the course.
- The job entailed restocking, prepping food, inventory count, customer service, and organizing.
Manager
Pie Five Pizza Company
Hendersonville
08.2015 - 03.2017
- Responsible for ensuring effective, and efficient completion of all daily restaurant objectives, such as opening/closing the store, drawer count, paperwork for inventory, invoices, daily profits, labor for employees, and making employee’s schedules.
All-Star Team Member
MOD Pizza Company
Mansfield
- Train new hires on different stations, communicate what was needed during busy hours, and be able to handle stations on my own.
Crew Member
MOD Pizza Company
Mansfield
- I provided great customer service, serving and making pizzas for customers, taking orders at the cash register and promoting the store, such as the mod pizza App.
- I would prep meats and vegetables documenting the correct shelf life and labeling them per MOD Pizza guidelines.
- Unloading truck shipments of ingredients and utensils, wash and clean the workplace, especially areas where food was near or being used.
- Helped other crew members complete their tasks, such as finishing dishes, deep cleaning the walk in, taking trash out, and making sure all food was properly wrapped.
- Prepping the store for the next ship/day’s business.
Beverage Cart Driver
Fairvue Country Club
Hendersonville
- I was responsible for driving a scheduled route, through the golf course in a beverage cart, providing members with drinks, especially during golf tournaments.
- I was in charge of making quick deliveries throughout the club and had to keep an inventory count at the end of the day to provide to managers on how much product was sold and how much product the club had left.
Host
Fairvue Country Club
Hendersonville
- Responsible for identifying where people were to sit, escorted people to their tables while verbally running through the day’s specials.
- Making reservations for members throughout the afternoon.
Backwait
Fairvue Country Club
Hendersonville
- I was responsible for cleaning tables, brought new silver and linen, made appetizers, set up buffet stations with tables and chairs, catered for events, and set up stages for performers.
Team Leader
Pie Five Pizza Company
Hendersonville
- Responsible for providing great customer service, cleaning the front and back of the restaurant, prepping, unloading, organizing, restocking, training new employees, and making pizzas in rapid succession with the highest quality.
Education
Bachelor of Arts - Psychology
The University of Texas At Arlington
Arlington, TX 08.2024 - 05.2026
Associates of Arts -
Tarrant County College
Arlington, TXHigh School Diploma -
Hendersonville High School
Hendersonville, TNSkills
- Microsoft word
- Microsoft PowerPoint
- Microsoft Excel
- Team leadership
- Customer service
- Inventory management
- Conflict resolution
- Sales strategies
- Training and development
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Organizational skills
- Relationship building
- Money handling
- Bilingual
References
- Antonio Garner, 615-504-2782
- Tareq Khoury, 615-612-8537
- Ashlee Jurgens, 615-944-0145
- Michael M, 682-246-7150
- Paityn W, 719-299-6546
Timeline
Bachelor of Arts - Psychology
The University of Texas At Arlington
08.2024 - 05.2026
Manager
MOD Pizza Company
05.2022 - 03.2023
Footwear Team Member
Academy Sport and Outdoors
05.2018 - 05.2022
Associate
Gap Warehouse
11.2017 - 04.2018
Store Manager
Fairvue Country Club
04.2017 - 10.2017
Manager
Pie Five Pizza Company
08.2015 - 03.2017
All-Star Team Member
MOD Pizza Company
Crew Member
MOD Pizza Company
Beverage Cart Driver
Fairvue Country Club
Host
Fairvue Country Club
Backwait
Fairvue Country Club
Team Leader
Pie Five Pizza Company
Associates of Arts -
Tarrant County College
High School Diploma -
Hendersonville High School