Daniel Floyd
Buford,GA
Summary
Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Hardworking Cart Pusher providing world-class customer service. Accustomed to working varied shifts including weekends and holidays and working outdoors in inclement weather conditions. Strong awareness of surroundings and safety with capability of lifting and moving items up to 50 pounds. Proficient with cart mover and manual pallet jack operation. Hardworking Bagger with proven history of positive customer feedback for exceptional service. Skilled in organizing and transporting customer purchases to promote safety and convenience. Approachable and friendly individual.
Overview
12
12
years of professional experience
Work History
Busser
Texas Roadhouse Restaurant
Buford
12.2018 - Current
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Cart Pusher
Walmart
Hamilton Mill GA
06.2015 - 01.2018
- Improved customer satisfaction by promptly responding to requests for assistance and maintaining a clean parking lot.
- Enhanced store safety by regularly inspecting carts for damage and reporting issues to management.
- Increased efficiency with organized cart retrieval methods, reducing wait times for customers.
- Assisted customers with loading purchases into their vehicles, demonstrating excellent customer service skills.
- Contributed to team success by consistently meeting or exceeding daily cart collection quotas set by management.
Grocery Bagger
Quality Foods Inc.
Buford, GA
10.2011 - 05.2014
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Assisted cashiers with swift transactions for a streamlined checkout experience.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
Education
High School Diploma -
Faith Academy
Buford05.2011
Skills
- Guest Relations
- Server Support
- Quality Assurance
Timeline
Busser
Texas Roadhouse Restaurant
12.2018 - Current
Cart Pusher
Walmart
06.2015 - 01.2018
Grocery Bagger
Quality Foods Inc.
10.2011 - 05.2014
High School Diploma -
Faith Academy