DANIEL GREEN
Summary
Proven Insurance Specialist with a track record of enhancing customer satisfaction and resolving issues promptly at Foxwood Senior Solutions. Skilled in policy analysis and documentation, with a knack for maintaining optimal inventory levels and boosting revenues by up to 100%. Demonstrates exceptional reporting abilities and effective communication, ensuring end-user satisfaction and revenue growth.
Proven track record of Outstanding customer Service and communication skills.
Overview
24
24
years of professional experience
Work History
Insurance Specialist
Foxwood Senior Solutions
Mount Holly, NC
01.2000 - Current
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
Route Sales Representative/Merchandiser Clerk
Kapoorvilla (Little Debbie Snack Cakes)
Mecklenburg And Gaston County, NC
04.2021 - 04.2024
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
Logistics Specialist
Bosch Rexroth
Charlotte, NC
04.2015 - 04.2019
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Education
Bachelor of Arts - Business Administration
Belmont Abbey College
Belmont, NC05.1998
Skills
- Documentation skills
- Policy analysis
- Documentation abilities
- Reporting skills
Timeline
Route Sales Representative/Merchandiser Clerk
Kapoorvilla (Little Debbie Snack Cakes)
04.2021 - 04.2024
Logistics Specialist
Bosch Rexroth
04.2015 - 04.2019
Insurance Specialist
Foxwood Senior Solutions
01.2000 - Current
Bachelor of Arts - Business Administration
Belmont Abbey College