DANIEL GREEN
Summary
Proven Insurance Specialist with a track record of enhancing customer satisfaction and resolving issues promptly at Foxwood Senior Solutions. Skilled in policy analysis and documentation, with a knack for maintaining optimal inventory levels and boosting revenues by up to 100%. Demonstrates exceptional reporting abilities and effective communication, ensuring end-user satisfaction and revenue growth.
Proven track record of Outstanding customer Service and communication skills.
Overview
24
24
years of professional experience
Work History
Insurance Specialist
Foxwood Senior Solutions
01.2000 - Current
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
Route Sales Representative/Merchandiser Clerk
Kapoorvilla (Little Debbie Snack Cakes)
04.2021 - 04.2024
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
Logistics Specialist
Bosch Rexroth
04.2015 - 04.2019
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Education
Bachelor of Arts - Business Administration
Belmont Abbey College
Belmont, NC05.1998
Skills
- Documentation skills
- Policy analysis
- Documentation abilities
- Reporting skills
Timeline
Route Sales Representative/Merchandiser Clerk
Kapoorvilla (Little Debbie Snack Cakes)
04.2021 - 04.2024
Logistics Specialist
Bosch Rexroth
04.2015 - 04.2019
Insurance Specialist
Foxwood Senior Solutions
01.2000 - Current
Bachelor of Arts - Business Administration
Belmont Abbey College