Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Daniel Guzman

Louisville,KY

Summary

Industrious Shift Leader fully invested in building a strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.

Overview

3
3
years of professional experience

Work History

Sales Associate

Home Depot
Louisville, KY
02.2023 - Current
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.

Shift Leader

McDonald's
Louisville, KY
07.2022 - 02.2023
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.

President

Latino Student Union
Louisville, KY
08.2021 - 01.2023
  • Collaborated with staff members to ensure operational efficiency of the organization.
  • Represented the organization at community events and public forums to promote its mission.
  • Provided leadership and guidance on budgeting decisions to maximize resources available.

Education

High School Diploma -

Fern Creek High School
Louisville, KY
05-2021

Associate of Arts - Criminal Justice

Jefferson Community And Technical College
Louisville, KY

Skills

  • Customer Needs Assessment
  • Energetic Self-Starter
  • Problem-Solving Skills
  • Exceptional Customer Service
  • Employee Attendance Monitoring
  • Motivational Leadership
  • Positive Attitude

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Home Depot
02.2023 - Current

Shift Leader

McDonald's
07.2022 - 02.2023

President

Latino Student Union
08.2021 - 01.2023

High School Diploma -

Fern Creek High School

Associate of Arts - Criminal Justice

Jefferson Community And Technical College
Daniel Guzman