To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Associate
Woodmont Country Club
05.2022 - 03.2023
Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Customer Service Cashier
TJ Max
10.2020 - 06.2022
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Maintained customer satisfaction with quick and professional handling of product returns.
Customer Service Representative
Sam's Club Distribution
08.2021 - 02.2022
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.