Daniel Infantozzi
Registered Nurse
Santa Clarita,CA
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate guest needs in an urgent manner. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, staff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for guest. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Server
Valencia Country Club
Santa Clarita, CA
03.2017 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with staff to deliver customer service in timely manner.
- Attention to detail to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Urgent attitude to ensure responsibilities are completed in a fast manner
Server
Larsen's Steakhouse
Santa Clarita, CA
12.2015 - 01.2023
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess guests needs.
- Adhered to all health and safety regulations while performing services
- Adjusted service based on guest needs
- Attention to detail to meet needs needs and cleanliness of the environment
- Answered guest questions about event plans and food service choices.
- Responded to guest inquiries and requests promptly and courteously.
- Handled service and orders for up to 35 guests, delivering prompt and friendly service.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
Associate of Science - Nursing
College of The Canyons
Valencia, CA 02.2020 - 12.2022
Skills
Order accuracy
undefinedTimeline
Associate of Science - Nursing
College of The Canyons
02.2020 - 12.2022
Server
Valencia Country Club
03.2017 - Current
Server
Larsen's Steakhouse
12.2015 - 01.2023
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