Summary
Overview
Work History
Education
Skills
Languages
Extracurricular activities
Timeline
Manager

Daniel Kassa

Virginia Beach,VA

Summary

Results-driven learner committed to continuous improvement and academic excellence, consistently achieving high performance in diverse environments. Demonstrated adaptability to new challenges, contributing effectively to collaborative team efforts while fostering a positive work atmosphere. Reliability and flexibility are key strengths, complemented by advanced skills in critical thinking and problem-solving. Recognized for maintaining exceptional standards and delivering quality results that exceed expectations.

Overview

8
8
years of professional experience

Work History

Manager

7-11
01.2024 - Current
  • Directed scheduling of delivery drivers, achieving 100% on-time order fulfillment.
  • Managed a team of over 15 employees, driving a 22% year-over-year sales increase.
  • Developed and implemented targeted marketing strategies, resulting in a 20% boost in foot traffic.
  • Oversaw inventory control processes, reducing shrinkage by 10% through effective training initiatives.
  • Enhanced customer experience by launching staff training programs focused on service excellence.
  • Monitored performance metrics to ensure continuous improvement across all operational areas.

Assistance Manager

7-11
01.2023 - 01.2024
  • Led team in daily operations, ensuring compliance with company policies and procedures.
  • Analyzed sales data to identify trends, driving targeted promotions and product placements.

Cashier

7-11
01.2018 - 01.2023
  • Facilitated seamless checkout for 50+ customers daily, boosting satisfaction and resolving inquiries efficiently.
  • Streamlined inventory processes and empowered support staff to joyfully assist customers in locating specific grocery items, enhancing shopping satisfaction and operational efficiency.
  • Processed customer transactions accurately and efficiently using POS systems.

Education

Bachelor of Science - Cybersecurity

Old Dominion University
Norfolk, VA
12-2025

Skills

  • Problem-solving
  • Customer Service
  • Operations Management Business Development Marketing
  • Java, Python
  • Penetration Testing
  • Network protocols
  • Firewall configuration, Network Security, Cybersecurity frameworks
  • Incident Response, Problem-Solving, Analytical Thinking, Decision-Making
  • Network security
  • Decision-making

Languages

English
Full Professional
Amharic
Native or Bilingual

Extracurricular activities

Coastal Virginia Cybersecurity Student Association, https://www.cvcsa-cyber.org/

Cyber Security Student Association, https://odu.campusgroups.com/cs2a/home/

Timeline

Manager

7-11
01.2024 - Current

Assistance Manager

7-11
01.2023 - 01.2024

Cashier

7-11
01.2018 - 01.2023

Bachelor of Science - Cybersecurity

Old Dominion University

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