Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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DANIEL KIM

Scottsdale,AZ

Summary

Dynamic sales and project management professional with a proven track record at Fresh and Clean Industries, excelling in customer engagement and operational efficiency. Adept at team leadership and conflict resolution, I consistently drive results, achieving monthly sales goals and enhancing client satisfaction through innovative strategies and effective communication.

Overview

22
22
years of professional experience

Work History

Sales

Fresh and Clean Industries
Fullerton, CA
01.2021 - 12.2024
  • Led operations for a moving and junk removal company, overseeing client accounts, logistics, dispatching, and daily workflow.
  • Created and refined marketing strategies, maintained consistent client communication, and developed systems that enhanced customer satisfaction and operational efficiency.
  • Tracked sales targets and contributed to achieving monthly sales goals through effective customer engagement.

Project Manager, Customer Service & Sales

Valentine Woodworks
Fullerton, CA
01.2018 - 12.2021
  • Managed a wide range of residential and commercial custom woodworking projects from initial estimate to final delivery.
  • Collaborated closely with clients to ensure their visions were brought to life on schedule and within budget.
  • Enhanced quality assurance processes and maintained a strong focus on customer retention.

Loan Services Representative

Sunwest Mortgage Company
Cerritos, CA
01.2017 - 12.2017
  • Managed a high volume of customer inquiries and support tasks while achieving top performance in auto-pay registration across the national branch.
  • Promoted from early collections to a lead customer service role, mentoring new hires and supporting team performance.

Corporate Sales Executive

Personnel Concepts / Randstad USA
Ontario, CA
01.2015 - 12.2017
  • Built and managed a national B2B client base, generating over $450K in renewals during the first year.
  • Used Salesforce to drive targeted outreach and retention campaigns.

Owner & Program Director

Performance Martial Arts Center
Rancho Cucamonga, CA
01.2005 - 12.2015
  • Founded and grew a full-scale martial arts facility with over 480 active members and 37 staff.
  • Designed training programs, produced promotional videos, and launched school partnerships focused on anti-bullying initiatives.
  • Spearheaded events with over 1,500 attendees.

Collections Agent

Apple One / Honda Financial
Cypress, CA
01.2004 - 12.2005
  • Recovered delinquent accounts through structured follow-up and customer engagement, regularly surpassing collection goals.

Customer Service Representative

Kenwood / Usaco Service Center
Cerritos, CA
01.2003 - 12.2004
  • Scheduled repairs and coordinated with field technicians while managing relationships with major clients.

Education

GED -

Cerritos

Skills

  • Customer Engagement
  • Project management
  • Team building
  • Team leadership
  • Conflict resolution
  • Problem solving
  • Effective communication
  • Time management
  • Recruitment and hiring
  • Team Leadership
  • Staff Training & Coaching
  • Operations Management
  • Scheduling & Planning
  • Sales & Client Retention

Additional Information

Open to Relocation or Remote Opportunities, References Available Upon Request, Compensation: Negotiable

Timeline

Sales

Fresh and Clean Industries
01.2021 - 12.2024

Project Manager, Customer Service & Sales

Valentine Woodworks
01.2018 - 12.2021

Loan Services Representative

Sunwest Mortgage Company
01.2017 - 12.2017

Corporate Sales Executive

Personnel Concepts / Randstad USA
01.2015 - 12.2017

Owner & Program Director

Performance Martial Arts Center
01.2005 - 12.2015

Collections Agent

Apple One / Honda Financial
01.2004 - 12.2005

Customer Service Representative

Kenwood / Usaco Service Center
01.2003 - 12.2004

GED -

Cerritos

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