Articulate Storyline
Daniel Kostin
Instructional Designer
ASHEVILLE,NC
Summary
Versatile and innovative management professional skilled at seeing the big picture while not neglecting the details. Adept at building productive relationships, resolving complex issues, and creative thinking. A life-long learner and true generalist.
Overview
15
15
years of professional experience
10
10
Years of operations management experience.
6
6
Years of post-secondary education.
3
3
Professional Certifications.
Work History
Marketing Director
Quis Machinery
Asheville, NC
06.2020 - Current
- Applied principles of adult education and instructional design wherever applicable, e.g., in-person & virtual training, presentations, guided discovery sales qualification tools.
- Identified gaps in existing commercial machinery markets and developed current marketing plan from the ground up.
- Designed, implemented, and monitored all digital content including custom Salesforce Apps, WIX website, and Zoovu Product Selection Tool.
- Employed Google Analytics data to track and adjust business goals.
- Spearheaded market research to identify branding opportunities, cement strategies, and sustain loyal customer base.
- Mentored employees and interns on industry best practices and job-specific marketing tasks to support quality deliverables.
Operations Manager
Asheville Hardware Inc.
Asheville, NC
05.2010 - 04.2020
- Managed all day-to-day business operations, including sales, accounting, finance, HR, marketing, and public relations.
- Provided excellent customer service to maintain and improve customer relations and foster productive relationships with woodworkers, tradespeople, city government officials, and local business owners.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Implemented standard operating procedures (SOPs).
- Fully redesigned company website.
- Designed eye catching brand identity assets across digital and traditional platforms.
Manager
Cafe Ello
Asheville, NC
07.2007 - 05.2010
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Managed inventory on a daily basis by purchasing just the right amount of food, beverages, equipment, and supplies.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes, and reduce waste.
- Carefully interviewed, selected, trained and supervised staff.
Education
Graduate Certificate - E-learning Instructional Design
University of California, Irvine
Irvine, CA 06.2020 - 03.2022
Bachelor of Arts - Classical Studies; Philosophy
University of North Carolina At Asheville
Asheville, NC 08.2003 - 05.2007
Skills
Project planning, development, and management
undefinedSoftware
Articulate Rise
Adobe Captivate
Adobe Creative Cloud
Techsmith Camtasia
Techsmith SnagIt
Canva
Salesforce
G-Suite
Microsoft Office
Certification
E-learning Instructional Certificate, UC-Irvine
E-Learning Course Design
Table Saw Safety in the SawStop Era
This e-learning course was built in Rise360 as part of the practicum within the graduate certificate program at UC-Irvine.
https://bit.ly/3kVO8Pk
References
- Jason Dingess, Quis Machinery, President/Owner
- Will Annarino, Chief of Police (Retired), Asheville, NC
- Blake Hobby, Professor of Literature (Retired), UNC-Asheville
Reference phone and email available upon request.
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