Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Lujan

Cage Manager
West Wendover,NV

Summary

Casino Manager with 2 years of customer service and management experience in casino settings. Knowledgeable about payroll processing, HR and staff training and development. Bringing out best in staff members through exceptional management techniques.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Cage Manager

Montegobay Hotel And Casino
West Wendover, NV
10.2020 - Current
  • Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
  • Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
  • Maintained customer loyalty to casino with expert and immediate handling of complaints.
  • Interviewed, hired and trained new gambling floor workers.
  • Counted, verified and handled bank deposits and armored car transactions.

Vault Cashier

MontegoBay Hotel & Casino
West Wendover, NV
10.2019 - 10.2020
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained friendly and professional customer interactions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Haul Truck Operator

Desert Hawk Gold Mine
Gold Hill, UT, UT
08.2019 - 10.2019
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
  • Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
  • Completed regular inspections and maintenance actions.

Vault Cashier

Montego Bay Casino
West Wendover, NV
03.2016 - 08.2019
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.


Education

West Wendover High School
West Wendover, NV
06.2013

Skills

  • Cash Cage Operations
  • Security Protocols
  • Team Management
  • Maintaining Clean Work Areas
  • Customer Satisfaction
  • Time Management Skills
  • Critical Thinking
  • Vehicle Service Documentation
  • Daily Vehicle Inspections
  • Heavy Equipment Operation
  • Safety and Emergency Equipment

Timeline

Cage Manager

Montegobay Hotel And Casino
10.2020 - Current

Vault Cashier

MontegoBay Hotel & Casino
10.2019 - 10.2020

Haul Truck Operator

Desert Hawk Gold Mine
08.2019 - 10.2019

Vault Cashier

Montego Bay Casino
03.2016 - 08.2019

West Wendover High School

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Daniel LujanCage Manager