Results-driven professional with strong skills in store operations, employee scheduling, and team leadership. Proven ability to optimize processes and enhance customer satisfaction through effective training and communication.
Work History
Key Carrier
3 Years 7 Months
Stater Brothers Markets | 11.2022 - 06.2026
Supervised daily operations to ensure compliance with store policies and procedures.
Trained team members on customer service excellence and operational standards.
Managed inventory levels, coordinating restocking efforts to optimize product availability.
Assisted in loss prevention strategies, reducing shrinkage through effective monitoring practices.
Led shifts, fostering a positive work environment that encouraged teamwork and efficiency.
Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
Streamlined operations by effectively managing opening and closing store procedures, ensuring timely readiness for business.
Managed store personnel by delegating tasks and supervising daily operations.
Substitute Teacher
10 Months
Jurupa Unified School District | 02.2015 - 12.2015
Implemented lesson plans to maintain student engagement and learning continuity during teacher absences.
Facilitated classroom management to create a positive learning environment for diverse student populations.
Monitored student behavior and academic performance, providing feedback to improve outcomes.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Instructional Apprentice
1 Year 3 Months
Chaffey College | 09.2012 - 12.2013
Assisted in developing instructional materials for diverse student populations.
Developed engaging instructional materials to enhance understanding of American Sign Language.
Engaged adult learners in learning American Sign Language via classroom-style instruction, small group learning and one-on-one mentoring.
Enhanced student comprehension by utilizing a variety of teaching methods tailored to individual learning styles.
Office Manager
8 Years 3 Months
Piano City | 07.2000 - 10.2008
Streamlined office operations by implementing efficient scheduling and resource allocation systems.
Coordinated communication between departments to facilitate project completion and enhance collaboration.
Managed vendor relationships, ensuring timely delivery of supplies and services for optimal office performance.
Oversaw budget management, tracking expenses, and identifying cost-saving opportunities through strategic planning.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
Bachelor of Arts - Liberal Studies
California State University San Bernardino | San Bernardino | 06-2013