Daniel Martinez
CHICAGO,IL
Summary
Organized, motivated and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to adapt in any type of work environment .
Overview
2
2
years of professional experience
Work History
Operations Associate
Loopie Laundry
03.2023 - Current
- Create and update routes for drivers to ensure deliveries get completed daily in a efficiently and timely manner.
- Maintain accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Resolve customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Collaborate with the team to look ways to improve in dispatching, sales, marketing, and customer service.
Bartender
Lincoln Hall
05.2022 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Keep bar presentable and well-stocked to meet customer needs.
- Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor of Arts - Philosophy
California State University - Long Beach
Long Beach, CA05.2014
Skills
- Customer Service
- Dispatching
- Verbal and written communication
- Interpersonal and written communication
- Team Support
- Deadline Management
- Continuous Improvement
Photography, Traveling, and Music
Film Photographer, passionate music enthusiasts and traveler.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Associate
Loopie Laundry
03.2023 - Current
Bartender
Lincoln Hall
05.2022 - Current
Bachelor of Arts - Philosophy
California State University - Long Beach