Daniel Moore
Bloomington,IN
Summary
People driven advisor with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with a solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships.
Overview
18
18
years of professional experience
Work History
Sales Development Representative
Rootworks
02.2018 - 09.2023
- Experienced Membership Advisor with a demonstrated history of working around the accounting industry.
- Strong sales professional skilled in Nonprofit Organizations, Communication, Conflict Resolution, Team Building, and Fundraising, Customer Relationship Management (CRM), Account Management, and Leadership.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and accounting firm owners.
- Utilized Salesforce CRM to manage sensitive client information and update existing and new member accounts.
- Collaborated with managers to provide member feedback and recommend seasonal changes to meet emerging trends.
- Performed one-on-one Zoom calls in order to articulate the full value of the company's capabilities to prospective members.
- Achieved and exceeded monthly and annual sales targets.
- Collaborated with marketing and product teams to stay up-to-date with new product launches and promotional/ educational company webinars.
Recruitment Team Lead
EmployBridge
02.2016 - 02.2018
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Built strong relationships with business clients to ensure an excellent hiring experience.
- Conducted area in-person job fairs to administer skill and aptitude testing, specific for hiring purposes.
- Advertised job opportunities on local print ads and job boards.
Fundraiser ( Supervisor)
IU Foundation
01.2006 - 02.2018
- Offered excellent customer service over the phone to donors to enhance relationships and increase funding for specific Indiana University schools of study.
- Developed impactful fundraising strategies as a supervisor to maximize donations and meet fundraising goals.
- Cultivated relationships with existing and potential donors to increase philanthropy.
- Provided information and conducted on site interviews during IU campus job fairs.
Education
Bachelor of General Studies - Liberal Arts And General Studies
Indiana University Bloomington
Bloomington, IN08.2011
Skills
- Client Correspondence
- Customer Service and Assistance
- Social Media Networking
- Lead Prospecting
- Sales Process Management
- Establishing Contacts
- Commission Sales
- Sales Representative Scheduling
- Conversational Sales
- Conversational Marketing
- Salesforce CRM Competent
- Consultative Sales Techniques
Timeline
Sales Development Representative
Rootworks
02.2018 - 09.2023
Recruitment Team Lead
EmployBridge
02.2016 - 02.2018
Fundraiser ( Supervisor)
IU Foundation
01.2006 - 02.2018
Bachelor of General Studies - Liberal Arts And General Studies
Indiana University Bloomington