Daniel Newton
Keene
Summary
Accomplished professional with background in leading store teams to meet operational goals. Possess strong leadership skills, adept at coordinating staff tasks, and managing inventory levels. Known for maintaining high standards of customer service and fostering a positive work environment. Previous roles have shown improvement in team productivity and overall store success.
Overview
15
15
years of professional experience
Work History
Assistant Store Team Leader
Aubuchons Hardwarestore
Walpole
10.2024 - Current
- Assisted team leader in daily store operations and customer service.
- Trained new staff on store policies and product knowledge.
- Organized merchandise displays to enhance customer shopping experience.
- Supported team in achieving sales goals through effective communication.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to maintain a clean and safe environment.
- Established rapport with customers to boost sales and identify trends impacting store operations.
- Maintained efficient team operations by coordinating effective schedules and employee work assignments.
- Implemented promotions and special offers to drive store traffic and boost sales figures.
- Developed strategies to improve customer service and increase sales.
Assistant Manager, Customer Service
Family Dollar
Walpole
08.2024 - 10.2024
- Assisted in managing daily customer service operations and team performance.
- Trained new staff on company policies and customer service best practices.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Monitored cash register transactions for accuracy and compliance with procedures.
- Maintained accurate records of customer interactions for future reference.
- Provided customer service and assistance to customers in resolving issues and concerns.
- Ensured compliance with all applicable laws, regulations, and company policies.
Painter/ Carpenter
Griffin Construction Llc
Langdon
06.2023 - 09.2023
- Prepared surfaces by sanding, scraping, and priming for optimal paint adhesion.
- Applied various types of paint, stains, and finishes to residential structures.
- Operated and maintained painting tools and equipment for effective performance.
- Collaborated with team members to execute painting projects efficiently and on schedule.
- Operated heavy machinery to assist with construction projects.
Warehousing and logistics/Matinence
Whelen Engineering Co
Charlestown
07.2010 - 03.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Responded to emergency calls and provided timely assistance to affected individuals.
- Collaborated with team members to assess situations and determine appropriate actions.
- Maintained equipment and supplies for effective response operations.
- Documented incidents accurately for review and future reference.
- Participated in training sessions to enhance response skills and knowledge.
- Communicated clearly with team members during high-pressure situations.
- Engaged with community members to promote safety awareness and preparedness initiatives.
- Approached conflicts and crisis situations in calm and professional way.
Education
Fall Mountain Regional High School
Langdon , NHSugar River Technical
Claremont , NHSkills
- Customer service
- Team leadership
- Visual merchandising
- Employee training
- CPR training
- Emergency response
- Effective communication
- CPR and AED
- First aid training
- Emergency medical response
- First aid and CPR
Character
•Outgoing family oriented people person! Vibrant positive attitude with a humorous personality!
Timeline
Assistant Store Team Leader
Aubuchons Hardwarestore
10.2024 - Current
Assistant Manager, Customer Service
Family Dollar
08.2024 - 10.2024
Painter/ Carpenter
Griffin Construction Llc
06.2023 - 09.2023
Warehousing and logistics/Matinence
Whelen Engineering Co
07.2010 - 03.2023
Fall Mountain Regional High School
Sugar River Technical