Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Nguyen

Houston

Summary

Experienced candidate with vast background in customer service roles. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

7 Leaves
06.2024 - Current
  • Supervised daily operations, ensuring adherence to safety protocols and efficient workflow management.
  • Trained and mentored new staff on operational procedures and best practices.
  • Monitored inventory levels, ensuring adequate stock for seamless operations.

Shop Assistant - Volunteer

West Houston Assistance Ministries
01.2025 - 05.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Implemented best practices for cleanliness and organization in store environment.
  • Processed transactions efficiently, maintaining high levels of cash handling accuracy.

Pharmacy Technician

HOPE Clinic
03.2024 - 06.2024
  • Perform data entry for patient information and medications, and ensure compliance with HIPAA regulations and patient confidentiality laws.
  • Adhere to proper infection control to ensure a sanitary environment and reduce the spread of disease.
  • Maintained records regarding requested prescriptions and medication distribution.

Pharmacy Technician Trainee Program

CVS Pharmacy
11.2023 - 01.2024
  • Prepared and dispensed medications accurately under pharmacist supervision.
  • Assisted in inventory management, ensuring optimal stock levels of pharmaceuticals.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Store Associate

Bui Quan Tea House
01.2022 - 10.2023
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

Insurance Agent Assistant

Wise Insurance - Kim Anh
04.2021 - 12.2021
  • Perform administrative tasks such as data entry, record keeping, and archiving.
  • Coordinate with team members to ensure all work is completed accurately and on time.
  • Scheduled and confirmed appointments for clients, customers, and supervisors.

Teacher Assistant - Internship

Youens Elementary School
01.2021 - 05.2021
  • Assisted teachers in monitoring students' behavior, maintaining order, and enforcing rules.
  • Motivated students to stay focused on tasks at hand by setting achievable goals.
  • Collaborated with teachers to develop lesson plans that met the individual needs of each student.

Education

Associate of Science - Health Sciences

Houston Community College
06-2024

High School Diploma -

Hastings High School
06-2021

Skills

  • Time Management Skills
  • Cleaning and Sanitizing
  • Sales Expertise
  • Workplace safety

Languages

Vietnamese
Native or Bilingual
English
Native or Bilingual

Timeline

Shop Assistant - Volunteer

West Houston Assistance Ministries
01.2025 - 05.2025

Shift Supervisor

7 Leaves
06.2024 - Current

Pharmacy Technician

HOPE Clinic
03.2024 - 06.2024

Pharmacy Technician Trainee Program

CVS Pharmacy
11.2023 - 01.2024

Store Associate

Bui Quan Tea House
01.2022 - 10.2023

Insurance Agent Assistant

Wise Insurance - Kim Anh
04.2021 - 12.2021

Teacher Assistant - Internship

Youens Elementary School
01.2021 - 05.2021

High School Diploma -

Hastings High School

Associate of Science - Health Sciences

Houston Community College

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