Daniel Nunez
Miami,FL
Summary
Background in sales and customer support enhances strong communication, problem-solving, and follow-through in high-pressure environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Salesperson
BrandsMart USA
Miami, FL
09.2022 - Current
- Salesman at Brandsmart Usa, with focus on computers, laptops, cellphones, monitors, and digital cameras.
- Generated over $300,000 in sales for the company.
- Processed online orders, answered incoming calls, and set up new products for customers to enhance shopping experience.
- Assisted customers during holiday shifts, ensuring high service quality during peak times like Christmas and Thanksgiving.
- Worked extended hours to meet increased customer demand during Black Friday sales events.
- Assisted managers with daily tasks.
- Step in for absent coworkers to maintain staffing levels. to keep shifts covered.
Education
Bachelor's in science -
Florida International University
Miami, FL10-2026
Associate's in arts degree - Computer Science
Miami Dade College
Miami, FL04-2024
High School Diploma -
Miami Springs Senior High School
Miami Springs, FL07-2021
Skills
- Customer relationship management
- Product knowledge
- Sales communication techniques
- Sales presentation techniques
- Customer engagement strategies
- Sales analytics tools
- E-commerce platforms
- Retail product training
- Strong problem-solving and analytical skills
- Collaborative teamwork
- Soft Skills: Effective communication
- Customer relationship management
Certification
- Microsoft Office Expert Certified with proficiency in use of Word, Excel and PowerPoint
Awards and Recognition
Awarded the Bright Futures Scholarship July 2021, Awarded Employee of the Month August 2024 – Present, Awarded the Outstanding School Volunteer Award June 2021, Over 200 Community service hours accumulated in Miami Dade
Job Ad:
https://www.indeed.com/jobs?q=cyber+incident+responder&l=Miami%2C+FL&from=searchOnDesktopSerp&vjk=c6b560e254720780&advn=9112618986767135
Process Memo:
- Daniel Nunez
- ENC 3249
- 11/17/2024
- TO: Pedroso, Maheba
Education
- I Have received my high school diploma from Miami Springs Senior High School
- Earned an associate in arts degree in Computer Science from Miami Dade College
- Working towards earning a Bachelor of science degree in Computer Science from Florida International University
Experience
- Working at BrandsmartUsa
- Strong and dependent worker
- Knowledgeable in electronics including computers, laptops, cell phones and televisions
Timeline
Salesperson
BrandsMart USA
09.2022 - Current
Bachelor's in science -
Florida International University
Associate's in arts degree - Computer Science
Miami Dade College
High School Diploma -
Miami Springs Senior High School