Daniel Palacios

Dynamic Certified Shift Manager with a proven track record at McDonald's, enhancing operational efficiency and team performance. Skilled in leadership and computer literacy, I excel in fostering professional environments and mentoring staff. Achievements include modernizing procedures to significantly boost productivity and profitability, alongside expertly managing customer service challenges.

Developed key skills in high-intensity, law enforcement environment, now seeking to transition into new field. Demonstrates excellent problem-solving and decision-making capabilities. Excels in team collaboration and effective communication.

Adaptable and compassionate, driven by passion for fostering inclusive learning environments. Possesses foundational understanding in individualized education plans and behavioral support, coupled with skills in curriculum modification and student assessment. Dedicated to creating positive impacts through tailored educational strategies.

Personable and dedicated with strong sense of duty and integrity. Understands fundamentals of law enforcement and demonstrates proficiency in conflict resolution and community engagement. Committed to maintaining public safety and fostering positive community relations.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• I received a certification in Management and Criminal Justice
• 17 years old when promoted as Manager
• Maintained a good GPA in College
• Graduated with my High School Diploma and Associate's Degree
• Learned how to step us a man, work a full-time job,pursue my dream career as a full-time college student while taking care of my ill father.
• I learned how to speak Spanish

• Outreach Training Program (OTP) Certificate
• Criminal Justice Certificate
• Law Enforcement Certificate