Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Rep
Mattress Firm
06.2023 - 12.2023
Develop and maintain expert knowledge of all mattress products, pricing, and promotions
Develop and maintain a deep understanding of the features and benefits of all products and services offered by Mattress Firm
Provide exceptional customer service and assist customers in finding the perfect mattress for their needs and preferences
Stay up to date with industry trends and competitors' products to provide customers with the most relevant and valuable information
Build and maintain relationships with potential and existing customers to increase sales and promote customer loyalty
Identify potential customers and generate leads through various channels
Maintain accurate and up-to-date knowledge of current sales promotions and discounts offered by Mattress Firm, and effectively communicate them to customers to drive sales.
Healthcare Rep
Alorica
10.2022 - 02.2023
Implement innovative approaches to improve customer satisfaction and loyalty in the healthcare industry
Maintain knowledge of current healthcare trends and regulations to provide accurate and up-to-date information to customers
Develop and implement strategies to optimize customer service and operational efficiency in the healthcare industry
Develop and maintain a strong understanding of insurance policies and procedures to effectively communicate information to customers
Provide personalized healthcare recommendations and resources to customers based on their specific needs and conditions
Ensure compliance with HIPAA regulations to protect patient confidentiality and privacy
Identify and implement cost-saving measures in healthcare operations to improve profitability and reduce expenses.
Marketing Manager
Better Deal Energy
01.2021 - 06.2022
Resolved customer complaints regarding sales and services
Determined price schedules and discount rates
Oversaw regional and local sales manager and staffs
Managed sales team to consistently achieve growth and hit sales target
Assessed marketing potential of new existing store locations considered statistics and expenditure
Developed sales team through motivation counseling and product knowledge education
Considered statistics and expenditures to assess marketing potential of new and existing store locations
Monitored customer preferences to determine focus of sales efforts
Planned and directed staffing, training and performance evaluations to develop and control sales and service programs
Develop and execute creative marketing strategies to improve brand visibility and customer acquisition for Better Deal Energy
Conduct market research to identify potential customer segments and develop targeted marketing strategies to reach them.