Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Daniel Pepin

Tonawanda

Summary

Diligent [Desired Position] with solid history in managing and resolving complex debt recovery cases. Successfully negotiated settlements and maintained compliance with legal standards. Demonstrated ability in communication and attention to detail.

Overview

20
20
years of professional experience

Work History

Legal Collector

Rash Curtis & Associates
09.2017 - 07.2025
  • Led recovery efforts on delinquent accounts, enhancing collection efficiency and minimizing losses.
  • Mentored junior collectors, fostering professional growth and refining collection techniques.
  • Developed strategic collection plans, optimizing resource allocation and maximizing recovery rates.
  • Executed complex negotiations with debtors, securing favorable payment arrangements for clients.
  • Analyzed debtor financial data to determine optimal collection approaches and mitigate risks.
  • Coordinated legal proceedings with attorneys, ensuring timely resolution of disputed accounts.

Owner/Collections

Stein &Witzen
04.2015 - 06.2017
  • Developed comprehensive business strategies to enhance operational efficiency and profitability.
  • Managed financial planning, budgeting, and resource allocation to maximize return on investment.
  • Led marketing initiatives that increased brand visibility and customer engagement in competitive markets.
  • Oversaw staff recruitment, training, and performance evaluations to build a high-performing team.

Collector

Del Ray Capital
08.2012 - 04.2015
  • Managed collection processes to ensure timely recovery of outstanding debts.
  • Developed and implemented strategies to improve debt recovery rates.
  • Trained and mentored junior collectors on effective communication techniques.
  • Conducted detailed account reviews to assess collection status and potential actions.

Collections Night Manager

Rash Curtis & Associates
10.2005 - 12.2011
  • Directed nightly operations, ensuring seamless workflow and customer satisfaction.
  • Implemented process improvements to enhance efficiency in night shifts.
  • Mentored staff, fostering professional growth and development among team members.
  • Managed conflict resolution, maintaining a harmonious work environment during night hours.

Education

Certificate - Accounting

MTI Business College
Stockton, CA
06-1993

Skills

  • Client communication
  • Persistence
  • Stress tolerance
  • Debt negotiation
  • Skip tracing

Interests

  • Strategy Games
  • Play chess at master level

Timeline

Legal Collector

Rash Curtis & Associates
09.2017 - 07.2025

Owner/Collections

Stein &Witzen
04.2015 - 06.2017

Collector

Del Ray Capital
08.2012 - 04.2015

Collections Night Manager

Rash Curtis & Associates
10.2005 - 12.2011

Certificate - Accounting

MTI Business College

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Daniel Pepin