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Daniel Pepin
Tonawanda
Summary
Diligent [Desired Position] with solid history in managing and resolving complex debt recovery cases. Successfully negotiated settlements and maintained compliance with legal standards. Demonstrated ability in communication and attention to detail.
Overview
20
20
years of professional experience
Work History
Legal Collector
Rash Curtis & Associates
09.2017 - 07.2025
- Led recovery efforts on delinquent accounts, enhancing collection efficiency and minimizing losses.
- Mentored junior collectors, fostering professional growth and refining collection techniques.
- Developed strategic collection plans, optimizing resource allocation and maximizing recovery rates.
- Executed complex negotiations with debtors, securing favorable payment arrangements for clients.
- Analyzed debtor financial data to determine optimal collection approaches and mitigate risks.
- Coordinated legal proceedings with attorneys, ensuring timely resolution of disputed accounts.
Owner/Collections
Stein &Witzen
04.2015 - 06.2017
- Developed comprehensive business strategies to enhance operational efficiency and profitability.
- Managed financial planning, budgeting, and resource allocation to maximize return on investment.
- Led marketing initiatives that increased brand visibility and customer engagement in competitive markets.
- Oversaw staff recruitment, training, and performance evaluations to build a high-performing team.
Collector
Del Ray Capital
08.2012 - 04.2015
- Managed collection processes to ensure timely recovery of outstanding debts.
- Developed and implemented strategies to improve debt recovery rates.
- Trained and mentored junior collectors on effective communication techniques.
- Conducted detailed account reviews to assess collection status and potential actions.
Collections Night Manager
Rash Curtis & Associates
10.2005 - 12.2011
- Directed nightly operations, ensuring seamless workflow and customer satisfaction.
- Implemented process improvements to enhance efficiency in night shifts.
- Mentored staff, fostering professional growth and development among team members.
- Managed conflict resolution, maintaining a harmonious work environment during night hours.
Education
Certificate - Accounting
MTI Business College
Stockton, CA06-1993
Skills
- Client communication
- Persistence
- Stress tolerance
- Debt negotiation
- Skip tracing
Interests
Timeline
Legal Collector
Rash Curtis & Associates
09.2017 - 07.2025
Owner/Collections
Stein &Witzen
04.2015 - 06.2017
Collector
Del Ray Capital
08.2012 - 04.2015
Collections Night Manager
Rash Curtis & Associates
10.2005 - 12.2011
Certificate - Accounting
MTI Business College