Daniel Phillips
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Ingles through effective communication and strategic planning. Skilled in complex problem-solving and staff development, adept at reducing operational costs and improving service quality. Demonstrates strong time management and structural repair expertise, consistently achieving and surpassing departmental goals. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Ingles
05.2019 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed the billing for all goods, and facilitated said goods in an organized manner.
Personal Trainer
RealLife Fitness
01.2023 - 05.2023
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
- Increased client retention through consistent communication, motivation, and support.
- Boosted personal training revenue by promoting additional services to existing clients.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Consistently received positive feedback from clients regarding workout effectiveness, communication style, and professionalism.
Co-Forman
AquaGuard Foundation Solutions
05.2021 - 01.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Woodland High School
Cartersville, GA05.2019
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Staff Training and Development
- Staff Development
- Strength training
- Injury Prevention
- Structural Repairs
- Water damage restoration
- Epoxy Coatings
Certification
- CPT - Certified Personal Trainer
Timeline
Personal Trainer
RealLife Fitness
01.2023 - 05.2023
Co-Forman
AquaGuard Foundation Solutions
05.2021 - 01.2022
Manager
Ingles
05.2019 - Current
High School Diploma -
Woodland High School