Daniel Raines
Regional Sales Manager
Miami,TX
Summary
Accomplished Aftermarket & New Equipment Sales Manager with a proven track record of success in a Fortune 200 company, specializing in driving revenue growth and customer satisfaction in the end-of-line packaging sector. Possess strong technical expertise in many fields enabling effective troubleshooting and tailored solutions for diverse customer needs. Demonstrated ability to manage multiple customer accounts simultaneously, delivering exceptional service and support while fostering long-term relationships. Adept at utilizing strategic sales techniques and in-depth product knowledge to exceed sales targets and enhance operational efficiency. Committed to maintaining high standards of service excellence and contributing to the overall success of the organization.
Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 30 year progressive career background combined with dedication to corporate growth and development.
Overview
28
28
years of professional experience
1997
1997
years of post-secondary education
1
1
Language
Work History
Regional Sales Manger
DeSHAZO Crane & Automation
02.2025 - Current
- • Lead sales and project development for overhead crane systems across multi-state territory
• Manage full project lifecycle including estimating, engineering coordination, and execution
• Deliver customized crane and automation solutions for heavy industrial applications
• Drive strategic growth through direct customer engagement and regional account expansion
• Coordinate complex proposals including equipment, installation, freight, and commissioning - Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Finalized sales contracts with high-value customers.
Regional Sales Manager
ITW Hartness
11.2017 - 01.2025
- Established relationships with key accounts in the aftermarket and new equipment industry.
- Increased overall sales revenue to $9mm by implementing effective sales strategies and building strong client relationships.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Manage obsolescence across multiple platforms worldwide wide
- Provided technical advice on product applications, offerings and troubleshooting.
- Exceeded sales target of $7.8M year after year
- Work closely with our Service team executing projects
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
Service Manager
ITW Hartness
01.2009 - 11.2017
- Managed a team of up to 42 service technicians internationally, ensuring optimal scheduling and resource allocation to meet diverse client needs.
- Oversaw service operations with a revenue goal of $9 million, driving performance metrics and achieving financial targets.
- Provided technical assistance and support to technicians, enhancing their skills and ensuring high-quality service delivery for end-of-line packaging equipment.
- Coordinated large project installations, collaborating with cross-functional teams to ensure seamless execution and adherence to client specifications.
- Developed and maintained strong relationships with clients, fostering trust and ensuring customer satisfaction through effective communication and problem resolution.
- Implemented strategies to increase customer service satisfaction ratings.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Production Manager
ITW Hartness
01.2004 - 01.2009
- Oversaw the production and assembly of up to 500 machines annually, ensuring efficiency and quality control throughout the manufacturing process.
- Managed a diverse team of up to 90 employees, providing leadership, training, and support to optimize performance in mechanical and electronic assembly operations.
- Led production testing initiatives to guarantee product reliability and compliance with industry standards, driving continuous improvement in manufacturing practices.
Service Technician
ITW Hartness
09.2001 - 12.2003
- Conducted thorough inspections and troubleshooting of drop packers, , accumulation units, decasers, robotics, and other end-of-line packaging equipment to ensure optimal performance and reliability.
- Provided technical support during equipment installations and maintenance, collaborating with engineering teams to resolve issues and enhance operational efficiency.
- Explained diagnostic findings to customers and outlined repair or service options.
- Assisted in the implementation of process improvements and best practices, contributing to increased productivity and reduced downtime in packaging operations.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Electromechanical Technician
ITW Hartness
02.1998 - 08.2001
- Assembled and wired end-of-line packaging equipment, ensuring compliance with technical specifications and industry standards for optimal functionality.
- Conducted thorough testing and troubleshooting of newly built equipment, facilitating smooth startup operations and minimizing downtime.
- Collaborated with cross-functional teams to refine assembly processes and improve equipment design, enhancing overall efficiency and performance in packaging operations.
Education
High School Diploma -
Travelers Rest High Scool
Travelers Rest, SCSkills
Customer Relationship Management: Strong ability to build and maintain lasting relationships with clients, ensuring high levels of satisfaction and loyalty
Sales leadership
Business development and planning
Sales initiatives and techniques
Team building
Project management
Competitive analysis
Lead generation
Sales lifecycle management
Analytical thinking
Product knowledge
Timeline
Regional Sales Manger
DeSHAZO Crane & Automation
02.2025 - Current
Regional Sales Manager
ITW Hartness
11.2017 - 01.2025
Service Manager
ITW Hartness
01.2009 - 11.2017
Production Manager
ITW Hartness
01.2004 - 01.2009
Service Technician
ITW Hartness
09.2001 - 12.2003
Electromechanical Technician
ITW Hartness
02.1998 - 08.2001
High School Diploma -
Travelers Rest High Scool