Daniel Rampersad
Atlanta,GA
Summary
Dynamic professional with a proven track record at Rampersad Immigration Law, enhancing client satisfaction and streamlining case management. Excels in client communication and document preparation, demonstrating critical thinking and problem-solving abilities. Skilled in Microsoft Office and motivational coaching, adept at driving results and exceeding employer expectations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Legal Assistant
Rampersad Immigration Law
Atlanta, GA
02.2020 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
Sales Associate
Daniel's Jewelers
Las Vegas, NV
01.2024 - 08.2024
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Team Member
Chik-Fil-A
Fayetteville, GA
08.2020 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Event Coordinator
MyPonyParty
Fayetteville, GA
05.2015 - 12.2019
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Education
Associate of Arts - Art History
Clayton State University
Morrow, GA05.2020
Skills
Microsoft Office
Client Communication
Document Preparation
Case Summaries
Corporate Sales
Customer Service
Problem-solving abilities
Critical Thinking
Passion for fitness
Strength training
Motivational Coaching
Music, Fitness, Positivity
Music, fitness, and positivity are quite interconnected for myself. Historically, I use conversation, singing, and athletic prowess to improve the daily satisfaction for all I encounter. From working as a team to individual spotlighted performances, I maintain an upbeat, happy attitude that without fail seeps into the lives of other's.
Languages
English
Full Professional
French
Elementary
Spanish
Limited Working
Timeline
Sales Associate
Daniel's Jewelers
01.2024 - 08.2024
Team Member
Chik-Fil-A
08.2020 - 11.2023
Legal Assistant
Rampersad Immigration Law
02.2020 - Current
Event Coordinator
MyPonyParty
05.2015 - 12.2019
Associate of Arts - Art History
Clayton State University