Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic
Daniel Reeves

Daniel Reeves

Ocala

Summary

District Operations Manager specializing in operational efficiency and customer service. Demonstrated success in staff training, compliance management, and budget oversight. Expertise in streamlining operations and building high-performing teams to achieve financial targets and enhance customer satisfaction.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

District Operations Manager

Firehouse Subs
Jacksonville
06.2022 - Current
  • Streamlined daily operations across multiple restaurant locations.
  • Trained staff on operational procedures and safety protocols to ensure compliance.
  • Managed inventory and supply chain processes to minimize waste.
  • Implemented company policies that improved overall operational efficiency.
  • Monitored compliance with health and safety regulations.
  • Performed regular store visits to evaluate employee performance, assess customer satisfaction levels, and provide coaching as needed.
  • Developed short-term plans to improve operational efficiency while maintaining long-term strategic objectives.
  • Monitored store budgets regularly to ensure financial objectives were met or exceeded.
  • Facilitated communication between corporate headquarters and local stores regarding changes in policy or procedure.

Restaurant General Manager

Firehouse Subs
Gainesville
08.2020 - 06.2022
  • Managed daily operations ensuring high-quality customer service standards.
  • Oversaw staff recruitment, training, and performance evaluations.
  • Implemented inventory management systems to optimize stock levels.
  • Developed schedules to ensure adequate staffing during peak hours.
  • Monitored financial performance and controlled operational costs effectively.
  • Fostered a positive work environment through team-building initiatives.
  • Maintained accurate inventories of food, supplies and equipment.
  • Scheduled staff shifts and monitored labor costs.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
  • Resolved customer complaints in a professional manner.
  • Provided direction, guidance and motivation to team members.

Oil Field Worker

Permian Power Tong
Odessa
  • Operated heavy machinery to support drilling and extraction processes.
  • Loaded and unloaded materials, ensuring proper handling and storage procedures.
  • Documented daily activities, including equipment usage and site conditions accurately.
  • Participated in regular safety meetings to review hazardous conditions or potential risks associated with work activities.
  • Troubleshot malfunctioning components using schematics and diagrams.

Education

High School Diploma -

Lake Weir High
Ocala, FL
05-2008

Skills

  • Operational efficiency and inventory management
  • Staff training and compliance
  • Budget oversight and management
  • Customer service excellence
  • Safety protocols and compliance
  • Labor law adherence
  • Operations management and optimization
  • Forecasting and planning
  • Maintenance scheduling and oversight
  • Fraud prevention strategies
  • Budgeting and financial controls
  • Operational controls development
  • Staff supervision and leadership
  • Performance improvement initiatives

Accomplishments

  • RGM of year 2020
  • Best finances 2021

Certification

  • Serv Safe Proctor
  • Serv Safe
  • Valid Driver License

References

References available upon request.

Timeline

District Operations Manager

Firehouse Subs
06.2022 - Current

Restaurant General Manager

Firehouse Subs
08.2020 - 06.2022

Oil Field Worker

Permian Power Tong

High School Diploma -

Lake Weir High

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