- Volunteering for community initiatives to give back to local communities and make a positive impact
- Road Trips
- Adventure Travel
- I like trying new recipes and food trends
Daniel Reynolds
2 Hartford Ave, Glens Falls
Summary
Proven Insurance Agent with a track record of fostering client loyalty and exceeding sales targets at Travelers Insurance. Leveraged expertise in policy knowledge and customer service to resolve issues and enhance client relationships. Collaborated effectively across teams, demonstrating professionalism and a commitment to excellence. Achieved significant policy renewals through skilled communication and ethical practices.
Knowledgeable [Desired Position] with comprehensive background in insurance sales and client relationship management. Proven success in developing tailored insurance solutions and efficiently handling policy administration. Demonstrated skills in risk assessment and customer service excellence.
Insurance professional with extensive experience in providing personalized insurance solutions. Recognized for ability to build strong client relationships and deliver exceptional service. Focused on team collaboration and adapting to changing needs. Skills include risk analysis, policy development, and effective communication.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Insurance Agent
Travelers Insurance
01.1997 - 02.2025
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Traffic Manager
Neles-Jamesbury
09.1979 - 01.1997
- Coordinated with shipping and receiving departments to ensure seamless flow of goods and materials.
- Collaborated with cross-functional teams to develop integrated supply chain solutions for complex challenges.
- Maintained accurate records of shipments, tracking progress and resolving any issues promptly for timely deliveries.
Education
Associate of Applied Science - Banking, Insurance, & Real Estate
SUNY Canton
Canton, NY05-1978
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Policy Knowledge
- Insurance policy sales
Certification
- Ethics and Compliance Certification – Ethical Compliance Training Programs.
- Customer Service Representative Designation in Property/Casualty or Life/Health – Various Educational Institutions or Programs.
- Personal Lines Coverage Specialist (PLCS) - The Institutes.
- Property and Casualty License - [State] Department of Insurance.
- Licensed Insurance Agent/Broker - [State] Department of Insurance.
- [State] Driver's License
Interests
Timeline
Insurance Agent
Travelers Insurance
01.1997 - 02.2025
Traffic Manager
Neles-Jamesbury
09.1979 - 01.1997
- Ethics and Compliance Certification – Ethical Compliance Training Programs.
- Customer Service Representative Designation in Property/Casualty or Life/Health – Various Educational Institutions or Programs.
- Personal Lines Coverage Specialist (PLCS) - The Institutes.
- Property and Casualty License - [State] Department of Insurance.
- Licensed Insurance Agent/Broker - [State] Department of Insurance.
- [State] Driver's License
Associate of Applied Science - Banking, Insurance, & Real Estate
SUNY Canton
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