Daniel Richards
Martinsburg
Summary
Dynamic professional with a strong track record in team training and development. Expertise in fostering relationships with Customers, Colleagues, and Staff, coupled with a proven ability to assess situations and implement effective solutions. Recognized for leadership skills, reliability, and a proactive approach to problem-solving.
Overview
12
12
years of professional experience
Work History
General Manager
Aaron's Sales and Lease
04.2014 - Current
- Almost 12 years 5 stores 3 states
- Led operational strategies to enhance customer satisfaction and retention
- Directed daily store operations, ensuring compliance with company policies
- Implemented training programs for staff, promoting a culture of continuous improvement
- Analyzed sales data to develop targeted marketing initiatives and drive revenue growth
- Oversaw inventory management processes, optimizing stock levels
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed employee reviews, training, schedules.
Education
GED -
Middle Twp
Middle Township , NJ03-1996
Skills
- Team Leadership
- Team Training
- Account Retention
- Client Retention
- Account Growth
- Team player
- Training and coaching
- Relationship Building
- Calm Under Pressure
- Leadership and team building
- Problem resolution
PROFESSIONAL SKILLS
- Train and Coach Team to be the best in their position using ‘The Aarons Way’ to be successful
- Evaluate, Train, Coach and Hold Team Accountable
- Active GM who interacts with Clients and Team Members
- Ability to lead and teach while learning at the same time regardless of my position
CAREER HIGHLIGHTS
- Regional Store of the Month
- Gen Next Store of the Month
- Gen Next Graduation in under seven months
- One of Top Stores in Region Multiple Months
Timeline
General Manager
Aaron's Sales and Lease
04.2014 - Current
GED -
Middle Twp