Daniel Sanchez Jr
Simi Valley,CA
Summary
Dedicated and organized Operations Manager with over 15 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
3
3
years of professional experience
Work History
Operations Manager
Platinum Pro Portables
Sun Valley
09.2021 - Current
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed and implemented operational procedures to ensure quality standards are met.
- Performed cost analysis for various projects to determine budget requirements.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Planned delivery routing, team workflows and promotional initiatives.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed scheduling, training and inventory control.
- Delivered positive customer experiences by implementing effective quality assurance practices.
Education
High School Diploma -
San Fernando Senior High School
San Fernando, CA06-2008
Skills
- Performance reporting
- Customer Retention
- Maintenance Planning
- Problem-Solving
- Decision-Making
- Team Leadership
- Customer Service
- Planning and Implementation
- Staff Training
- Operations Oversight
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Operations Manager
Platinum Pro Portables
09.2021 - Current
High School Diploma -
San Fernando Senior High School
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